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  3. Shouldn't programmers know how to fix computers?

Shouldn't programmers know how to fix computers?

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  • Z ZurdoDev

    I am not a support tech. The particular issue that has put me over the top is 2 co-workers who BSOD almost daily. We are a small company and do not have the IT guy readily available. All they do is complain about it, they never even look up the error. But I still stand by my point. The computer is not only a tool we use to develop it is also the platform for which our products are delivered. I don't understand the narrow-mindedness of claiming "I just write code."

    There are only 10 types of people in the world, those who understand binary and those who don't.

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    Stefan_Lang
    wrote on last edited by
    #119

    Have you considered that he claim "I just write code" is backed by your developers' contract? Does their contract state they have to take care of their infrastructure and set up and maintain all required hard- and software? If yes they're not fulfilling their contract. If no, you're having unreasonable expectations.

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    • Z ZurdoDev

      Does it drive anyone else bonkers when developers keep complaining about their windows PC blue screening? If you know how to program why can't you figure out how to fix your own computer, or at least start researching?

      There are only 10 types of people in the world, those who understand binary and those who don't.

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      Matthew Graybosch
      wrote on last edited by
      #120

      Having to play sysadmin is a distraction from coding. Not that I can't fix my own machine if necessary (sometimes I use a M-79), but I'd rather not have to do so.

      When posting here, I do not represent anybody but myself.

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      • H HuntrCkr

        Mark Nischalke wrote:

        Most automobiles have many computerized systems in them. Do you expect the mechanic to be a computer technician?

        Yes, as a matter of fact, I do. In at least so far that he knows how to run a diagnostic on those computerized system. If he can't do that, then he isn't qualified to work on my car, and he should stick to fixing VW's ;)

        Mark Nischalke wrote:

        Do you expect them to be a materials engineer to determine why the brake pads have worn out?

        No, but I do expect him to be able to tell me that the brake pads are indeed worn out, not just simply "Uh, your car won't stop.... I don't know why!"

        Mark Nischalke wrote:

        So you expect anyone who programs computers to also be a hardware technician?

        So, by definition, a programmer is someone who makes a computer system do his bidding. Whether it be via a provided API, or direct to metal, makes no difference. If something goes wrong, I expect them to be able to find the problem, even if it turns out that the problem lies in the API... ie, if a "programmer" ever came to me and said "It doesn't work... I don't know why!", he loses all credibility in my eyes In short, I don't expect the programmer to fix the hardware issue, or the driver issue either. Just to be able to point to it, and say "This is what is causing the problem... Can you help me fix it?"

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        loctrice
        wrote on last edited by
        #121

        HuntrCkr wrote:

        So, by definition, a programmer is someone who makes a computer system do his bidding

        Optional definitions I found of programmer, software engineer, etc : --------------------------------------------------------------------------- One who prepares or writes instructional programs. a person who designs and writes and tests computer programs a person who writes a program so that data may be processed by a computer Computer science: --------------------------------------------------------------------- the branch of engineering science that studies (with the aid of computers) computable processes and structures Computer User: ------------------------------------------------------------------------------ a person who uses computers for work or entertainment or communication or business

        If it moves, compile it

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        • D Damien Mulcahy

          I would expect any tradesman to know how to maintain the tools he works with. I wouldn't hire a carpenter with blunt chisels to put in a new kitchen. So why should a programmer be any different? Their PC is the primary tool they need to do their work so they should at least know the basics of how to maintain it.

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          loctrice
          wrote on last edited by
          #122

          Most carpenters I know would buy a new screwdriver if the head on their [philips] screwdriver was stripped. Also, a hammer eventually wears off it's handle. Very few carpenters I know can sucessfully repair that hammer.

          If it moves, compile it

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          • Z ZurdoDev

            No one is suggesting developers debug drivers. But how can you create a program and hand it over to a customer when you don't even know how a computer works? At least the basics. You can't run to IT every time you run into an external issue causing your code not to work.

            There are only 10 types of people in the world, those who understand binary and those who don't.

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            loctrice
            wrote on last edited by
            #123

            ryanb31 wrote:

            when you don't even know how a computer works? At least the basics.

            This isn't what the thread was implying at all. Knowing how a computer works, and the basics, does not involve being able to fix a blue screen.....

            ryanb31 wrote:

            You can't run to IT every time you run into an external issue causing your code not to work.

            This is also not what your thread was saying.

            If it moves, compile it

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            • S snorkie

              Please don't ever put an icon on my desktop. I can't stand programs that put an icon on my desktop like Google Earth. Then every time there is an update/upgrade, they update the desktop icon that I removed. If I wanted clutter, I would use somebody else's computer. My desktop is sacred space for a very few select icons... I use my start bar or quick launch to find things, but don't assume I want them on my desktop. Hogan

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              Peter R Fletcher
              wrote on last edited by
              #124

              Amen, brother!!

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              • L lewax00

                It states pretty clearly what to do[^]. If you get a software error that points you towards a specific file, what are you going to do? My guess is google information on that file. This error screen names a specific file, google it and it will point you towards the proper piece of hardware, from there you can google drivers. It's almost identical to getting an error about a missing dll, and finding out what you need to install to get that dll.

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                loctrice
                wrote on last edited by
                #125

                Yeah. I've had a computer blue screen on an mp3 player. We took out the mp3 player after following options. Still got the blue screen. My point is, instructions (in that scenerio) were followed and did nothing. Most of the blue screens I've encountered at work have also not been fixed by the instructions on that screen. Every blue screen I've encountered at work has resulted in a re-install/ or repair by the install disk. That screen is useless to me.

                If it moves, compile it

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                • L lewax00

                  Nagy Vilmos wrote:

                  Can the delivery man service his truck?
                  Can the carpenter repair his lath?
                  Does Hamilton know how the car works?

                  All of these are significantly more difficult than plugging a board into a slot. Anyone who can figure out the children's toy where you put the round block in the round hole, the square block in the square hole, etc. has the skill necessary to change hardware in a computer. And a programmer should have the skill necessary to diagnose the error (i.e. google some error codes). And I'm sure all of them do some form of maintenance, the driver likely cleans out his own cabin, maybe fills up gas, etc. A dull tool will likely be sharpened, dirty ones cleaned, etc. Can you assemble a workstation (given a tower, monitor(s), keyboard, etc. can you attach them together)? Yes? Building a computer/changing hardware is identical to that. USB cable fits in the USB port? It goes there. PCIe card fits in the PCIe slot? It goes there. Building a power station is more like being given an empty board and some electronic components and building the motherboard/CPU/etc.

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                  loctrice
                  wrote on last edited by
                  #126

                  lewax00 wrote:

                  And I'm sure all of them do some form of maintenance, the driver likely cleans out his own cabin, maybe fills up gas, etc. A dull tool will likely be sharpened, dirty ones cleaned, etc.

                  All of this is equal to running software like disk cleanup on your machine. It's not the same as diagnosing and fixing a BSOD.

                  lewax00 wrote:

                  Can you assemble a workstation (given a tower, monitor(s), keyboard, etc. can you attach them together)? Yes? Building a computer/changing hardware is identical to that. USB cable fits in the USB port? It goes there. PCIe card fits in the PCIe slot? It goes there. Building a power station is more like being given an empty board and some electronic components and building the motherboard/CPU/etc.

                  I can build computers from the parts, yeah. I don't buy premade computers. Still not the same as fixing BSOD, or some of the wierd errors you get on computers.

                  If it moves, compile it

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                  • L loctrice

                    HuntrCkr wrote:

                    So, by definition, a programmer is someone who makes a computer system do his bidding

                    Optional definitions I found of programmer, software engineer, etc : --------------------------------------------------------------------------- One who prepares or writes instructional programs. a person who designs and writes and tests computer programs a person who writes a program so that data may be processed by a computer Computer science: --------------------------------------------------------------------- the branch of engineering science that studies (with the aid of computers) computable processes and structures Computer User: ------------------------------------------------------------------------------ a person who uses computers for work or entertainment or communication or business

                    If it moves, compile it

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                    HuntrCkr
                    wrote on last edited by
                    #127

                    loctrice wrote:

                    Computer User:
                    ------------------------------------------------------------------------------
                    a person who uses computers for work or entertainment or communication or business

                    I assume you made the User and the work parts bold to empasize and try to point out that programmers are as a matter of fact users just doing their work. That's like saying a mechanic is just another car owner because he drives a car to work. It's true, BUT, if his car broke down on the way to work, it's kinda logical to assume he would maybe know how to fix it. Or at least have a good idea what went wrong even if he can't fix it himself. Programmers that complain about BSOD and PC's malfunctioning are like the mechanic that can't even tell you what's wrong with his own car. Would you trust that mechanic to fix YOUR car...... I didn't think so! So why should I trust that kind of programmer to write decent software?!? :confused:

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                    • M Matthew Graybosch

                      Having to play sysadmin is a distraction from coding. Not that I can't fix my own machine if necessary (sometimes I use a M-79), but I'd rather not have to do so.

                      When posting here, I do not represent anybody but myself.

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                      ZurdoDev
                      wrote on last edited by
                      #128

                      But, you can if necessary. Some guys have been programming on computers for 20 years and still don't know the basics. I have a hard time understanding how you can go so long without learning the basics.

                      There are only 10 types of people in the world, those who understand binary and those who don't.

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                      • L loctrice

                        ryanb31 wrote:

                        when you don't even know how a computer works? At least the basics.

                        This isn't what the thread was implying at all. Knowing how a computer works, and the basics, does not involve being able to fix a blue screen.....

                        ryanb31 wrote:

                        You can't run to IT every time you run into an external issue causing your code not to work.

                        This is also not what your thread was saying.

                        If it moves, compile it

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                        ZurdoDev
                        wrote on last edited by
                        #129

                        If you read what I first wrote, I said "or at least start researching?"

                        There are only 10 types of people in the world, those who understand binary and those who don't.

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                        • S S Houghtelin

                          Mike Hankey wrote:

                          But I can fix my own computer!

                          I do all my own repairs and diagnostics as well, but because I'm cheap, I'd rather spend 20 hours on a fix than pay some kid to pull out all the cards and say "I dunno" and charge me $75 to reformat my drive. I do repairs and charge other people though, I used to do it as favors but they keep coming back for more freebies every time their stupid kid visits a porn site. Charge them money and they return a little less often.

                          It was broke, so I fixed it.

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                          Pankaj Nikam
                          wrote on last edited by
                          #130

                          Same goes for me... :thumbsup:

                          Always Keep Smiling. Yours Pankaj Nikam

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                          • Z ZurdoDev

                            Does it drive anyone else bonkers when developers keep complaining about their windows PC blue screening? If you know how to program why can't you figure out how to fix your own computer, or at least start researching?

                            There are only 10 types of people in the world, those who understand binary and those who don't.

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                            Isfeasachme
                            wrote on last edited by
                            #131

                            In fairness it really is two different areas of knowledge. As a kid geek in the 80s I had no money of my own, so I coded and tore apart my pc. As an adult, I started my career in PC repair and moved to network support while coding as a hobbyist. I've been a professional coder for more than a decade now and my OS/hardware troubleshooting skills are very dated! I used to constantly rebuild, tweak and overclock, but now I hardly deviate from the basics. As a programmer, having my pc work is more necessary than wringing every ounce of speed from my rig. Without that constant tweaking, troubleshooting has turned from an enjoyable challenge to a bore. I either let someone else do the grunt work, of format and rebuild. There are only so many hours in a day.

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                            • S snorkie

                              Please don't ever put an icon on my desktop. I can't stand programs that put an icon on my desktop like Google Earth. Then every time there is an update/upgrade, they update the desktop icon that I removed. If I wanted clutter, I would use somebody else's computer. My desktop is sacred space for a very few select icons... I use my start bar or quick launch to find things, but don't assume I want them on my desktop. Hogan

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                              jimstjohn
                              wrote on last edited by
                              #132

                              Amen!!! I tell my developers - "if you write an installer that puts an icon on someone's desktop without asking, I'll withhold your next pay check... without asking." Amazing that we've never had to deal with that issue any longer. BTW, I can and do fix my own computer. I think that we as developers (I'm also an engineer) have a far deeper understanding of what goes on under the hood. I've solved problems where other non-developer types were ready to throw in the towel and re-format/re-install.

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                              • Z ZurdoDev

                                But, you can if necessary. Some guys have been programming on computers for 20 years and still don't know the basics. I have a hard time understanding how you can go so long without learning the basics.

                                There are only 10 types of people in the world, those who understand binary and those who don't.

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                                Matthew Graybosch
                                wrote on last edited by
                                #133

                                It's easy to go so long without learning the basics. Just ask somebody who has been driving cars for 20 years but can't even swap out a flat tire -- because they've always been able to have somebody else do it for them.

                                When posting here, I do not represent anybody but myself.

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                                • S snorkie

                                  Please don't ever put an icon on my desktop. I can't stand programs that put an icon on my desktop like Google Earth. Then every time there is an update/upgrade, they update the desktop icon that I removed. If I wanted clutter, I would use somebody else's computer. My desktop is sacred space for a very few select icons... I use my start bar or quick launch to find things, but don't assume I want them on my desktop. Hogan

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                                  Vark111
                                  wrote on last edited by
                                  #134

                                  I wasn't referring to his inability to put an icon on a desktop with an installer - that would be a legitimate programmer question for someone who doesn't do much in the way of installer packages. This guy didn't know how to put a shortcut to Visual Studio on his own desktop.

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                                  • S SimulationofSai

                                    There was this one time when I created a desktop shortcut on a Windows server only to have users complain that there is no shortcut. Ofcourse, what I had not thought about was different people use different logins and I should have placed the shortcut at the appropriate location. :-O

                                    SG Aham Brahmasmi!

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                                    thoiness
                                    wrote on last edited by
                                    #135

                                    Was it in band camp? :-D

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                                    • Z ZurdoDev

                                      Does it drive anyone else bonkers when developers keep complaining about their windows PC blue screening? If you know how to program why can't you figure out how to fix your own computer, or at least start researching?

                                      There are only 10 types of people in the world, those who understand binary and those who don't.

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                                      Member 4044641
                                      wrote on last edited by
                                      #136

                                      These are the so called self taught developers, who have learned to code but have no knowledge of a computer's hardware. Binary is as foreign to them as learning a new language.

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                                      • S snorkie

                                        Please don't ever put an icon on my desktop. I can't stand programs that put an icon on my desktop like Google Earth. Then every time there is an update/upgrade, they update the desktop icon that I removed. If I wanted clutter, I would use somebody else's computer. My desktop is sacred space for a very few select icons... I use my start bar or quick launch to find things, but don't assume I want them on my desktop. Hogan

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                                        Michael A Cochran
                                        wrote on last edited by
                                        #137

                                        This is a huge pet peeve for me. And the second biggest reason I don't have adobe reader installed on my pc anymore. (the first being that it is a major attack vector)

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                                        • S snorkie

                                          Please don't ever put an icon on my desktop. I can't stand programs that put an icon on my desktop like Google Earth. Then every time there is an update/upgrade, they update the desktop icon that I removed. If I wanted clutter, I would use somebody else's computer. My desktop is sacred space for a very few select icons... I use my start bar or quick launch to find things, but don't assume I want them on my desktop. Hogan

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                                          John Hunley
                                          wrote on last edited by
                                          #138

                                          I don't so much mind putting an icon on my desktop (although most installers will ask whether or not to do this), but I had one app that not only automatically updates itself, but rearranges all of my desktop icons when it does so. I keep my icons organized on the right side of my desktop, specifically so that I can tell if something has added one without my permission (it'll always be in the upper left corner). This app comes in and moves them all to the upper left corner and down the left side, and gets them all out of order to boot. I have stopped using that app. And yes, I could have turned off automatic updates, but it still rearranged the icons even when I did a manual update.

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