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  3. What bugtracker to use?

What bugtracker to use?

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  • J Jorgen Andersson

    I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

    Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

    R Offline
    R Offline
    Rage
    wrote on last edited by
    #6

    How many of you will be using it ? There are not plenty of "cheap" solutions out there. Most of novelties are tending to integrate Mercurial and Git instead of SVN also.

    ~RaGE();

    I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

    J 1 Reply Last reply
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    • R Rage

      How many of you will be using it ? There are not plenty of "cheap" solutions out there. Most of novelties are tending to integrate Mercurial and Git instead of SVN also.

      ~RaGE();

      I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

      J Offline
      J Offline
      Jorgen Andersson
      wrote on last edited by
      #7

      It's a small company with seven users at the moment, sometimes up to ten when we are using consultants. SVN isn't a definitive must, but as Oracle SQLDeveloper and Datamodeler is having an SVN client built in and a distributed revision system isn't important to us, that's our choice at the moment. And totally besides the point, Git gives me a headache.

      Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

      R 1 Reply Last reply
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      • M Marco Bertschi

        HPQC[^] It's a PITA.

        Veni, vidi, caecus

        J Offline
        J Offline
        Jorgen Andersson
        wrote on last edited by
        #8

        That's a scary movie. It's so aimed to the "decisionmakers" that you quickly realize it's not first hand made for developers.

        Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

        1 Reply Last reply
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        • J Jorgen Andersson

          It's a small company with seven users at the moment, sometimes up to ten when we are using consultants. SVN isn't a definitive must, but as Oracle SQLDeveloper and Datamodeler is having an SVN client built in and a distributed revision system isn't important to us, that's our choice at the moment. And totally besides the point, Git gives me a headache.

          Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

          R Offline
          R Offline
          Rage
          wrote on last edited by
          #9

          For that small amount of users, bugzilla could do it - the question will be the one of the costs : since someone will be doing the maintenance and customizing, it could be much less interesting than switching directly to something like Fogbugz with everything included. Fogbugz is great, and $25/month/user is a bargain when you come to think about all the features. For 10 people, it is $3000 a year, so about a man-month. The rest I can think of (Rational, TFS, ..) is much too expensive and over-engineerd, IMO. You might have a look at Polarion[^], which is a subversion based ALM software (so including change management as well). I am not sure about their prices though.

          ~RaGE();

          I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

          J 1 Reply Last reply
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          • J Jorgen Andersson

            I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

            Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

            Richard DeemingR Online
            Richard DeemingR Online
            Richard Deeming
            wrote on last edited by
            #10

            YouTrack[^] is free for up to 10 users.


            "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

            "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

            J 1 Reply Last reply
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            • R Rage

              For that small amount of users, bugzilla could do it - the question will be the one of the costs : since someone will be doing the maintenance and customizing, it could be much less interesting than switching directly to something like Fogbugz with everything included. Fogbugz is great, and $25/month/user is a bargain when you come to think about all the features. For 10 people, it is $3000 a year, so about a man-month. The rest I can think of (Rational, TFS, ..) is much too expensive and over-engineerd, IMO. You might have a look at Polarion[^], which is a subversion based ALM software (so including change management as well). I am not sure about their prices though.

              ~RaGE();

              I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

              J Offline
              J Offline
              Jorgen Andersson
              wrote on last edited by
              #11

              Rage wrote:

              $25/month/user is a bargain when you come to think about all the features. For 10 people, it is $3000 a year, so about a man-month.

              Exactly my thought.

              Rage wrote:

              You might have a look at Polarion[^], which is a subversion based ALM software (so including change management as well). I am not sure about their prices though.

              Just checked it on their homepage: $2,490 Lifetime license for Named User. But you can also get a quote.

              Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

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              • Richard DeemingR Richard Deeming

                YouTrack[^] is free for up to 10 users.


                "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                J Offline
                J Offline
                Jorgen Andersson
                wrote on last edited by
                #12

                Looks cool, have you tried it?

                Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                Richard DeemingR 1 Reply Last reply
                0
                • M Marco Bertschi

                  HPQC[^] It's a PITA.

                  Veni, vidi, caecus

                  J Offline
                  J Offline
                  Jorgen Andersson
                  wrote on last edited by
                  #13

                  Just saw on Youtracks homepage that HP is using them. Go figure

                  Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

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                  • J Jorgen Andersson

                    Looks cool, have you tried it?

                    Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                    Richard DeemingR Online
                    Richard DeemingR Online
                    Richard Deeming
                    wrote on last edited by
                    #14

                    Yes, we're using it as our main issue tracker. At that price, it's got to be worth a go! :)


                    "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                    "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

                    J 1 Reply Last reply
                    0
                    • J Jorgen Andersson

                      I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                      Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                      D Offline
                      D Offline
                      David Knechtges
                      wrote on last edited by
                      #15

                      I did a lot of searching a couple of years ago on this very thing. We use subversion for our version control and were using bugzilla for issue tracking. We wanted to move everything to the web, so we did. I ended up going with bontq http://www.bontq.com/[^]for our bug tracking and beanstalk http://www.beanstalkapp.com/[^]for the subversion host. We have been EXTREMELY satisfied with both of them. Highly recommended....

                      J 1 Reply Last reply
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                      • Richard DeemingR Richard Deeming

                        Yes, we're using it as our main issue tracker. At that price, it's got to be worth a go! :)


                        "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                        J Offline
                        J Offline
                        Jorgen Andersson
                        wrote on last edited by
                        #16

                        Will have a proper look at it, thanks.

                        Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                        J 1 Reply Last reply
                        0
                        • D David Knechtges

                          I did a lot of searching a couple of years ago on this very thing. We use subversion for our version control and were using bugzilla for issue tracking. We wanted to move everything to the web, so we did. I ended up going with bontq http://www.bontq.com/[^]for our bug tracking and beanstalk http://www.beanstalkapp.com/[^]for the subversion host. We have been EXTREMELY satisfied with both of them. Highly recommended....

                          J Offline
                          J Offline
                          Jorgen Andersson
                          wrote on last edited by
                          #17

                          You just made the choice a lot more problematic. :) I guess I have some homework to do.

                          Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                          1 Reply Last reply
                          0
                          • J Jorgen Andersson

                            I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                            Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                            C Offline
                            C Offline
                            cmger
                            wrote on last edited by
                            #18

                            I've only used a homegrown bug tracker and atlassians jira (see this page)[^]. The homegrown one was a PITA but jira is just awesome. There is a free SVN integration that lets you see all your commits to a single issue. There is also integration for Git and TFS if you like to change your SCM once. There is also a add on called "jira agile" which gives you a customizable scrum board if you are into that stuff. Furthermore you can - if you like - also host it in the cloud out of the box and hence save all your maintenance costs. If I get their licensing right it costs 10$/month for up to ten users. Regards, cmger

                            U 1 Reply Last reply
                            0
                            • J Jorgen Andersson

                              I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                              Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                              J Offline
                              J Offline
                              jiri
                              wrote on last edited by
                              #19

                              The Bug Genie. It has integration with SVN, offers hosted service or you can download and use it on your own hardware for free.

                              1 Reply Last reply
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                              • J Jorgen Andersson

                                I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                S Offline
                                S Offline
                                SortaCore
                                wrote on last edited by
                                #20

                                I'm thinking of using Mantis. It does integrate with [Tortoise]SVN via a plugin. When using that SVN client, you can optionally click a button to browse the issues on Mantis and select which issue(s) it resolves. Anyone had any experience with it?

                                1 Reply Last reply
                                0
                                • J Jorgen Andersson

                                  I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                  Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                  G Offline
                                  G Offline
                                  Gary Wheeler
                                  wrote on last edited by
                                  #21

                                  As much as I dislike Neil Young, he says it best: "Homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring. The sun comes up in the morning, Shines that light around. One day, without no warning, Things start jumping up from the ground. Well, homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring."

                                  Software Zen: delete this;

                                  I 1 Reply Last reply
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                                  • J Jorgen Andersson

                                    I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                    Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                    I Offline
                                    I Offline
                                    Ian Chodera
                                    wrote on last edited by
                                    #22

                                    Take a look at Redmine. GNU licence very flexible, web based with integration for just about everything

                                    1 Reply Last reply
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                                    • J Jorgen Andersson

                                      I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                      Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                      P Offline
                                      P Offline
                                      py hieroglyph
                                      wrote on last edited by
                                      #23

                                      We use Trac: http://trac.edgewall.org[^] It integrates well with subversion and was pretty simple to setup (for me: windoze server, python, trac, apache httpd) or you can get pre-configured installers from a few places. Or you could investigate the apache incubator "BloodHound" which is based on Trac: http://bloodhound.apache.org/[^]

                                      1 Reply Last reply
                                      0
                                      • J Jorgen Andersson

                                        I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                        Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                        E Offline
                                        E Offline
                                        Eric Whitmore
                                        wrote on last edited by
                                        #24

                                        For my programming business we use https://www.assembla.com/[^]. It has SVN and git as repo's plus you get one free private repo which will house a couple projects if you set it up correctly. It has a built in ticket system and bug tracker.

                                        Eric

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                                        • J Jorgen Andersson

                                          I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                          Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                          Y Offline
                                          Y Offline
                                          Yvan Rodrigues
                                          wrote on last edited by
                                          #25

                                          It's actually frustrating -- there are so many! My advice: 1. Determine if you want a hosted service or use your servers. 2. Open source. Period. There are so many available, there is no reason to go with a closed source product. 3. Pick one that is actively maintained. That still only narrows it down to 25 or so. I've used: Eventum -- I was happy with it for 4 years. Now owned by oracle I think. Google code -- meh. RT -- Does a good job. Too complex for small installations. Don't know if it's FOSS. WebIssues -- I use this and am also a contributor. What makes it different is that it also has a fully featured native client for Linux / Windows / OSX.

                                          Yvan Rodrigues, C.Tech. Red Cell Innovation Inc.

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