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  3. What bugtracker to use?

What bugtracker to use?

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  • Richard DeemingR Richard Deeming

    YouTrack[^] is free for up to 10 users.


    "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

    J Offline
    J Offline
    Jorgen Andersson
    wrote on last edited by
    #12

    Looks cool, have you tried it?

    Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

    Richard DeemingR 1 Reply Last reply
    0
    • M Marco Bertschi

      HPQC[^] It's a PITA.

      Veni, vidi, caecus

      J Offline
      J Offline
      Jorgen Andersson
      wrote on last edited by
      #13

      Just saw on Youtracks homepage that HP is using them. Go figure

      Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

      1 Reply Last reply
      0
      • J Jorgen Andersson

        Looks cool, have you tried it?

        Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

        Richard DeemingR Offline
        Richard DeemingR Offline
        Richard Deeming
        wrote on last edited by
        #14

        Yes, we're using it as our main issue tracker. At that price, it's got to be worth a go! :)


        "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

        "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

        J 1 Reply Last reply
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        • J Jorgen Andersson

          I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

          Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

          D Offline
          D Offline
          David Knechtges
          wrote on last edited by
          #15

          I did a lot of searching a couple of years ago on this very thing. We use subversion for our version control and were using bugzilla for issue tracking. We wanted to move everything to the web, so we did. I ended up going with bontq http://www.bontq.com/[^]for our bug tracking and beanstalk http://www.beanstalkapp.com/[^]for the subversion host. We have been EXTREMELY satisfied with both of them. Highly recommended....

          J 1 Reply Last reply
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          • Richard DeemingR Richard Deeming

            Yes, we're using it as our main issue tracker. At that price, it's got to be worth a go! :)


            "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

            J Offline
            J Offline
            Jorgen Andersson
            wrote on last edited by
            #16

            Will have a proper look at it, thanks.

            Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

            J 1 Reply Last reply
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            • D David Knechtges

              I did a lot of searching a couple of years ago on this very thing. We use subversion for our version control and were using bugzilla for issue tracking. We wanted to move everything to the web, so we did. I ended up going with bontq http://www.bontq.com/[^]for our bug tracking and beanstalk http://www.beanstalkapp.com/[^]for the subversion host. We have been EXTREMELY satisfied with both of them. Highly recommended....

              J Offline
              J Offline
              Jorgen Andersson
              wrote on last edited by
              #17

              You just made the choice a lot more problematic. :) I guess I have some homework to do.

              Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

              1 Reply Last reply
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              • J Jorgen Andersson

                I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                C Offline
                C Offline
                cmger
                wrote on last edited by
                #18

                I've only used a homegrown bug tracker and atlassians jira (see this page)[^]. The homegrown one was a PITA but jira is just awesome. There is a free SVN integration that lets you see all your commits to a single issue. There is also integration for Git and TFS if you like to change your SCM once. There is also a add on called "jira agile" which gives you a customizable scrum board if you are into that stuff. Furthermore you can - if you like - also host it in the cloud out of the box and hence save all your maintenance costs. If I get their licensing right it costs 10$/month for up to ten users. Regards, cmger

                U 1 Reply Last reply
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                • J Jorgen Andersson

                  I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                  Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                  J Offline
                  J Offline
                  jiri
                  wrote on last edited by
                  #19

                  The Bug Genie. It has integration with SVN, offers hosted service or you can download and use it on your own hardware for free.

                  1 Reply Last reply
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                  • J Jorgen Andersson

                    I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                    Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                    S Offline
                    S Offline
                    SortaCore
                    wrote on last edited by
                    #20

                    I'm thinking of using Mantis. It does integrate with [Tortoise]SVN via a plugin. When using that SVN client, you can optionally click a button to browse the issues on Mantis and select which issue(s) it resolves. Anyone had any experience with it?

                    1 Reply Last reply
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                    • J Jorgen Andersson

                      I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                      Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                      G Offline
                      G Offline
                      Gary Wheeler
                      wrote on last edited by
                      #21

                      As much as I dislike Neil Young, he says it best: "Homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring. The sun comes up in the morning, Shines that light around. One day, without no warning, Things start jumping up from the ground. Well, homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring."

                      Software Zen: delete this;

                      I 1 Reply Last reply
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                      • J Jorgen Andersson

                        I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                        Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                        I Offline
                        I Offline
                        Ian Chodera
                        wrote on last edited by
                        #22

                        Take a look at Redmine. GNU licence very flexible, web based with integration for just about everything

                        1 Reply Last reply
                        0
                        • J Jorgen Andersson

                          I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                          Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                          P Offline
                          P Offline
                          py hieroglyph
                          wrote on last edited by
                          #23

                          We use Trac: http://trac.edgewall.org[^] It integrates well with subversion and was pretty simple to setup (for me: windoze server, python, trac, apache httpd) or you can get pre-configured installers from a few places. Or you could investigate the apache incubator "BloodHound" which is based on Trac: http://bloodhound.apache.org/[^]

                          1 Reply Last reply
                          0
                          • J Jorgen Andersson

                            I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                            Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                            E Offline
                            E Offline
                            Eric Whitmore
                            wrote on last edited by
                            #24

                            For my programming business we use https://www.assembla.com/[^]. It has SVN and git as repo's plus you get one free private repo which will house a couple projects if you set it up correctly. It has a built in ticket system and bug tracker.

                            Eric

                            1 Reply Last reply
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                            • J Jorgen Andersson

                              I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                              Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                              Y Offline
                              Y Offline
                              Yvan Rodrigues
                              wrote on last edited by
                              #25

                              It's actually frustrating -- there are so many! My advice: 1. Determine if you want a hosted service or use your servers. 2. Open source. Period. There are so many available, there is no reason to go with a closed source product. 3. Pick one that is actively maintained. That still only narrows it down to 25 or so. I've used: Eventum -- I was happy with it for 4 years. Now owned by oracle I think. Google code -- meh. RT -- Does a good job. Too complex for small installations. Don't know if it's FOSS. WebIssues -- I use this and am also a contributor. What makes it different is that it also has a fully featured native client for Linux / Windows / OSX.

                              Yvan Rodrigues, C.Tech. Red Cell Innovation Inc.

                              1 Reply Last reply
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                              • J Jorgen Andersson

                                I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                A Offline
                                A Offline
                                agolddog
                                wrote on last edited by
                                #26

                                Make sure you're thinking of it as a change tracking system, not bug tracking. In other words, all deltas to the code/sql/3rd party software/anything else should be registered in whatever tool you use, not just bugs. With that being said, I can say to exclude redmine from your consideration. It's been many years since I used jira, but that seemed to be pretty effective from what I recall and integrated with SVN.

                                1 Reply Last reply
                                0
                                • J Jorgen Andersson

                                  I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                  Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                  I Offline
                                  I Offline
                                  IndifferentDisdain
                                  wrote on last edited by
                                  #27

                                  We use a homegrown bug tracker called... wait for it... BugTracker. Silverlight MVVM (WP8 almost done for it), CSLA biz objects, SQL Express backend, working on converting it to ASP.NET MVC. While we could probably buy something for cheaper than the dev costs, a.) we develop on it in downtime, so there's not much opportunity cost, and b.) the big one for me is it essentially doubles as our experimental project. We only have 2 devs, my boss and me, and I'm very much the junior, so this got assigned to me, and I get to use it for trying out new concepts in something more realistic than a "Hello, World!" app.

                                  1 Reply Last reply
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                                  • G Gary Wheeler

                                    As much as I dislike Neil Young, he says it best: "Homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring. The sun comes up in the morning, Shines that light around. One day, without no warning, Things start jumping up from the ground. Well, homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring."

                                    Software Zen: delete this;

                                    I Offline
                                    I Offline
                                    IndifferentDisdain
                                    wrote on last edited by
                                    #28

                                    Couldn't agree more (about the sentiment and Neil Young). For fear of duplicate posts, I listed my reasons in a direct response later in the thread.

                                    1 Reply Last reply
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                                    • J Jorgen Andersson

                                      I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                      Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                      M Offline
                                      M Offline
                                      Member 4051489
                                      wrote on last edited by
                                      #29

                                      We use JIRA as an all in one bug tracker/project management tool. The OnDemand version is free for up to 10 users and integrates well with the other Atlassian products.

                                      1 Reply Last reply
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                                      • J Jorgen Andersson

                                        I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                        Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                        U Offline
                                        U Offline
                                        User 8875861
                                        wrote on last edited by
                                        #30

                                        Jira by Atlassian on our own server, but you can also have them host for a very modest amount for a small number of users. We also have it integrated in to SVN by creating a post-commit hook that sends an Email to Jira; the SVN log then gets posted to the Jira when the user supplies the Jira ticket number. I've used many bugtracking systems (haven't used Bugzilla, though), and wrote a couple of my own, and found Jira to be very useful and easy to customize.

                                        1 Reply Last reply
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                                        • J Jorgen Andersson

                                          I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.

                                          Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller

                                          G Offline
                                          G Offline
                                          Gates VP
                                          wrote on last edited by
                                          #31

                                          Actually had a great experience with Pivotal Tracker. Looks like they charge $50 / month for 10 people: http://www.pivotaltracker.com/why-tracker/pricing/[^] It covered all of the basics very well and it provides a good API for customizing your workflow. So if you want to hook SVN into the bug tracking, it's pretty simple, they even provide a code example: https://www.pivotaltracker.com/help/api?version=v3#subversion_post_commit_example[^] Of the bug trackers I've worked with over the last 5 years (JIRA, Rally, TFS), Pivotal Tracker was my favorite.

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