What bugtracker to use?
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It's a small company with seven users at the moment, sometimes up to ten when we are using consultants. SVN isn't a definitive must, but as Oracle SQLDeveloper and Datamodeler is having an SVN client built in and a distributed revision system isn't important to us, that's our choice at the moment. And totally besides the point, Git gives me a headache.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
For that small amount of users, bugzilla could do it - the question will be the one of the costs : since someone will be doing the maintenance and customizing, it could be much less interesting than switching directly to something like Fogbugz with everything included. Fogbugz is great, and $25/month/user is a bargain when you come to think about all the features. For 10 people, it is $3000 a year, so about a man-month. The rest I can think of (Rational, TFS, ..) is much too expensive and over-engineerd, IMO. You might have a look at Polarion[^], which is a subversion based ALM software (so including change management as well). I am not sure about their prices though.
~RaGE();
I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
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For that small amount of users, bugzilla could do it - the question will be the one of the costs : since someone will be doing the maintenance and customizing, it could be much less interesting than switching directly to something like Fogbugz with everything included. Fogbugz is great, and $25/month/user is a bargain when you come to think about all the features. For 10 people, it is $3000 a year, so about a man-month. The rest I can think of (Rational, TFS, ..) is much too expensive and over-engineerd, IMO. You might have a look at Polarion[^], which is a subversion based ALM software (so including change management as well). I am not sure about their prices though.
~RaGE();
I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb
Rage wrote:
$25/month/user is a bargain when you come to think about all the features. For 10 people, it is $3000 a year, so about a man-month.
Exactly my thought.
Rage wrote:
You might have a look at Polarion[^], which is a subversion based ALM software (so including change management as well). I am not sure about their prices though.
Just checked it on their homepage: $2,490 Lifetime license for Named User. But you can also get a quote.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
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Looks cool, have you tried it?
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
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Just saw on Youtracks homepage that HP is using them. Go figure
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
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Looks cool, have you tried it?
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
Yes, we're using it as our main issue tracker. At that price, it's got to be worth a go! :)
"These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
I did a lot of searching a couple of years ago on this very thing. We use subversion for our version control and were using bugzilla for issue tracking. We wanted to move everything to the web, so we did. I ended up going with bontq http://www.bontq.com/[^]for our bug tracking and beanstalk http://www.beanstalkapp.com/[^]for the subversion host. We have been EXTREMELY satisfied with both of them. Highly recommended....
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Yes, we're using it as our main issue tracker. At that price, it's got to be worth a go! :)
"These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer
Will have a proper look at it, thanks.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
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I did a lot of searching a couple of years ago on this very thing. We use subversion for our version control and were using bugzilla for issue tracking. We wanted to move everything to the web, so we did. I ended up going with bontq http://www.bontq.com/[^]for our bug tracking and beanstalk http://www.beanstalkapp.com/[^]for the subversion host. We have been EXTREMELY satisfied with both of them. Highly recommended....
You just made the choice a lot more problematic. :) I guess I have some homework to do.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
I've only used a homegrown bug tracker and atlassians jira (see this page)[^]. The homegrown one was a PITA but jira is just awesome. There is a free SVN integration that lets you see all your commits to a single issue. There is also integration for Git and TFS if you like to change your SCM once. There is also a add on called "jira agile" which gives you a customizable scrum board if you are into that stuff. Furthermore you can - if you like - also host it in the cloud out of the box and hence save all your maintenance costs. If I get their licensing right it costs 10$/month for up to ten users. Regards, cmger
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
The Bug Genie. It has integration with SVN, offers hosted service or you can download and use it on your own hardware for free.
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
As much as I dislike Neil Young, he says it best: "Homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring. The sun comes up in the morning, Shines that light around. One day, without no warning, Things start jumping up from the ground. Well, homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring."
Software Zen:
delete this; -
I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
Take a look at Redmine. GNU licence very flexible, web based with integration for just about everything
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
We use Trac: http://trac.edgewall.org[^] It integrates well with subversion and was pretty simple to setup (for me: windoze server, python, trac, apache httpd) or you can get pre-configured installers from a few places. Or you could investigate the apache incubator "BloodHound" which is based on Trac: http://bloodhound.apache.org/[^]
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
For my programming business we use https://www.assembla.com/[^]. It has SVN and git as repo's plus you get one free private repo which will house a couple projects if you set it up correctly. It has a built in ticket system and bug tracker.
Eric
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
It's actually frustrating -- there are so many! My advice: 1. Determine if you want a hosted service or use your servers. 2. Open source. Period. There are so many available, there is no reason to go with a closed source product. 3. Pick one that is actively maintained. That still only narrows it down to 25 or so. I've used: Eventum -- I was happy with it for 4 years. Now owned by oracle I think. Google code -- meh. RT -- Does a good job. Too complex for small installations. Don't know if it's FOSS. WebIssues -- I use this and am also a contributor. What makes it different is that it also has a fully featured native client for Linux / Windows / OSX.
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
Make sure you're thinking of it as a change tracking system, not bug tracking. In other words, all deltas to the code/sql/3rd party software/anything else should be registered in whatever tool you use, not just bugs. With that being said, I can say to exclude redmine from your consideration. It's been many years since I used jira, but that seemed to be pretty effective from what I recall and integrated with SVN.
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
We use a homegrown bug tracker called... wait for it... BugTracker. Silverlight MVVM (WP8 almost done for it), CSLA biz objects, SQL Express backend, working on converting it to ASP.NET MVC. While we could probably buy something for cheaper than the dev costs, a.) we develop on it in downtime, so there's not much opportunity cost, and b.) the big one for me is it essentially doubles as our experimental project. We only have 2 devs, my boss and me, and I'm very much the junior, so this got assigned to me, and I get to use it for trying out new concepts in something more realistic than a "Hello, World!" app.
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As much as I dislike Neil Young, he says it best: "Homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring. The sun comes up in the morning, Shines that light around. One day, without no warning, Things start jumping up from the ground. Well, homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring."
Software Zen:
delete this;Couldn't agree more (about the sentiment and Neil Young). For fear of duplicate posts, I listed my reasons in a direct response later in the thread.