What bugtracker to use?
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
Make sure you're thinking of it as a change tracking system, not bug tracking. In other words, all deltas to the code/sql/3rd party software/anything else should be registered in whatever tool you use, not just bugs. With that being said, I can say to exclude redmine from your consideration. It's been many years since I used jira, but that seemed to be pretty effective from what I recall and integrated with SVN.
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
We use a homegrown bug tracker called... wait for it... BugTracker. Silverlight MVVM (WP8 almost done for it), CSLA biz objects, SQL Express backend, working on converting it to ASP.NET MVC. While we could probably buy something for cheaper than the dev costs, a.) we develop on it in downtime, so there's not much opportunity cost, and b.) the big one for me is it essentially doubles as our experimental project. We only have 2 devs, my boss and me, and I'm very much the junior, so this got assigned to me, and I get to use it for trying out new concepts in something more realistic than a "Hello, World!" app.
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As much as I dislike Neil Young, he says it best: "Homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring. The sun comes up in the morning, Shines that light around. One day, without no warning, Things start jumping up from the ground. Well, homegrown's all right with me. Homegrown is the way it should be. Homegrown is a good thing. Plant that bell and let it ring."
Software Zen:
delete this;Couldn't agree more (about the sentiment and Neil Young). For fear of duplicate posts, I listed my reasons in a direct response later in the thread.
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
We use JIRA as an all in one bug tracker/project management tool. The OnDemand version is free for up to 10 users and integrates well with the other Atlassian products.
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
Jira by Atlassian on our own server, but you can also have them host for a very modest amount for a small number of users. We also have it integrated in to SVN by creating a post-commit hook that sends an Email to Jira; the SVN log then gets posted to the Jira when the user supplies the Jira ticket number. I've used many bugtracking systems (haven't used Bugzilla, though), and wrote a couple of my own, and found Jira to be very useful and easy to customize.
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
Actually had a great experience with Pivotal Tracker. Looks like they charge $50 / month for 10 people: http://www.pivotaltracker.com/why-tracker/pricing/[^] It covered all of the basics very well and it provides a good API for customizing your workflow. So if you want to hook SVN into the bug tracking, it's pretty simple, they even provide a code example: https://www.pivotaltracker.com/help/api?version=v3#subversion_post_commit_example[^] Of the bug trackers I've worked with over the last 5 years (JIRA, Rally, TFS), Pivotal Tracker was my favorite.
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Will have a proper look at it, thanks.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
Try BugTracker.net[^] I have used it for a couple of trackers now and I am very pleased with it. Haven't tried the source control integration so ymmv. DR
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
We use Redmine. It's pretty easy to setup and includes integration with Subversion, git and mercurial. What exactly do you want the bug tracker to do?
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I know the subject's been up to discussion before, but it was a while ago according to my quick search, so thing might have changed a bit. We need to get a new bugtracker at my office instead of a homegrown one that has been outdated for some years now, and ironically quite buggy. And I've been looking around a little and think that fogbugz would be a very nice tracker indeed. But my boss finds it expensive. So what bugtrackers are there? Pros and cons, why's and whynots. I want it to work with SVN as that's the code repository that works out of the box with Oracles tools.
Politicians are always realistically manoeuvering for the next election. They are obsolete as fundamental problem-solvers. Buckminster Fuller
We use physical red cards stuck with blu-tac to a physical wall. Works a treat. And yes, this is enterprise software in a company with about 30 developers (each team/project has their own wall).
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I've only used a homegrown bug tracker and atlassians jira (see this page)[^]. The homegrown one was a PITA but jira is just awesome. There is a free SVN integration that lets you see all your commits to a single issue. There is also integration for Git and TFS if you like to change your SCM once. There is also a add on called "jira agile" which gives you a customizable scrum board if you are into that stuff. Furthermore you can - if you like - also host it in the cloud out of the box and hence save all your maintenance costs. If I get their licensing right it costs 10$/month for up to ten users. Regards, cmger
Jira is great, I've been using it for some open source projects (all atlassian products are free for open source projects). And it works great. Integration with lots of other services and the service is the best i've ever seen.