This so far seems the best reply... However upon inspection of the manual method of removal, mind you I am kinda anal about what is on my hard drive, I found their list of *.dll's to be suspect. I did some discretionary searching. I searched for all the DLL's on my system. I never really thought I had that many. (18,000+) I made only a cursory comparison between their list and what MyComputer found. I have looked in many places. I keep finding new/old places I hadn't looked before. It is no wonder most people just 'use' their computer for simple things and no experimentation. In my case I was downloading a new batch of CODEC's to try out for quality of compression vs. file size and ease of use. It had been about a year since my CPU had its own access to the net. I forgot what trouble some like to brew. Anyway, while I did download the Free scanner (didn't say anything removal) I haven't installed it yet. I have installed Window's Defender program as a stop gap for the time being. Hopefully it will keep anything new from poping up with panic alerts. P.S. I did send them an email. It seems to have been somewhat effective. The previous time when I booted up and got the icon in the tray, and then went on-line, after about ten to twenty minutes went by then my screen went black, the box rebooted itself, and when everything had finised reloading the nasty, irritating icon was GONE. Joy to the world... then the next evening the irritating icon was back, and didn't go away. Yet this evening I had my registry up, my on-line email access to follow the instruction for removal, and explorer was up, so I could check each registry entry it suggested, etc. regedt32.exe froze and I could close it. The other programs were still OK and weren't hanging. I pressed reset. After rebooting and everything being loaded, the irritating nasty tray icon is gone again. Go for good...we will see... :)
The World as we think we know it Has a lot more to it than meets the eye. A Mad Scientist who has seen it for himself....