issue tracking system
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peterchen wrote:
Free for 5 users is Gemini[^]. When I was looking they weren't ready yet for prime time, but definitely looking good (the only contendere to fogbugz, actually, but Joel sold me on fogbugz way before I knew I was looking for a bug tracker)
I'm looking for an issue tracking system for IT not for a bug tracking system for development. We have TestTrack for bugs.
Todd Smith
TestTrack can be used for any kind of workflow/issue tracking. I'm trying to push for its use by manufacturing, sales and the RMA group.
Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke
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If I get a flat tire and need IT to come fix or if I issue a ticket at lunch for a pizza it might be cheaper for them to go pick it up for me. GPS might be valuable in some cases yes.
Todd Smith
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An good recommendations for an open source / free issue tracking system? Windows based is our IT's preference.
Todd Smith
I'd recommend Trac. It's based on Python. There's a bit of config required but it's a very good system. You can get it here: http://trac.edgewall.org/[^]
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An good recommendations for an open source / free issue tracking system? Windows based is our IT's preference.
Todd Smith
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An good recommendations for an open source / free issue tracking system? Windows based is our IT's preference.
Todd Smith
Trac is a free, open source enhanced wiki and issue tracking system for software development projects and it fits the bill. It's a bit of a pain in the ass to install, but once you've managed to get it installed it works well: http://trac.edgewall.org/[^]
It's turtles all the way down.
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An good recommendations for an open source / free issue tracking system? Windows based is our IT's preference.
Todd Smith
If you haven't had a look at Spiceworks, you may want to check it out. www.spiceworks.com
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An good recommendations for an open source / free issue tracking system? Windows based is our IT's preference.
Todd Smith
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peterchen wrote:
Free for 5 users is Gemini[^]. When I was looking they weren't ready yet for prime time, but definitely looking good (the only contendere to fogbugz, actually, but Joel sold me on fogbugz way before I knew I was looking for a bug tracker)
I'm looking for an issue tracking system for IT not for a bug tracking system for development. We have TestTrack for bugs.
Todd Smith
-
An good recommendations for an open source / free issue tracking system? Windows based is our IT's preference.
Todd Smith
As an IT manager a couple of years ago, I bought TrackIT (www.NumaraSoftware.com) and used it to track company-wide issues. They may have a free version. Not sure. You may want to look at BugZilla (http://www.bugzilla.org). Its name implies it is for tracking software defects, but you can use it to track IT issues just as well.
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An good recommendations for an open source / free issue tracking system? Windows based is our IT's preference.
Todd Smith
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TestTrack can be used for any kind of workflow/issue tracking. I'm trying to push for its use by manufacturing, sales and the RMA group.
Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke
It gets very expensive though. I think we spent 10K+ just for our dev team.
Todd Smith