Hi Robert, thanks for the reply. Actually, I was just looking for some general information concerning the Vantive CRM product from an end users prospective. Basically, what the applications functionality are, what type industry is it geared towards, what can we do or not do with the application, how it compares to other CRM applications, if you recommend it or not, etc. Since Vantive no longer exists on its own (as you know PeopleSoft bought it out and integrated Vantive’s technology into its own CRM application), its difficult to find basic "brochure like" info on Vantive 8.6 CRM Thanks for the help! Nick