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Best UK Bank

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  • OriginalGriffO OriginalGriff

    Not supported, more "forced into more debt" by heavy charges for each letter telling them what they already know...

    Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #29

    I once received a letter from GE Bank telling me my account was in arrears by zero pounds, and for this they were charging me 20 pounds and 20 pounds for the letter to tell me about it. I phoned to tell them and they said "Yes, that is right". Some months later when I owed them a few hundred pounds they took me to court. I again phoned and asked if they were sure they wanted to do that they stopped everything. I wrote and complained, they sent me ten pounds compensation. About a year later they started up action again.

    Every man can tell how many goats or sheep he possesses, but not how many friends.

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    • N NormDroid

      OneAccount - online banking, offset account and excellent service.

      Software Kinetics Wear a hard hat it's under construction
      Metro RSS

      N Offline
      N Offline
      Nagy Vilmos
      wrote on last edited by
      #30

      I don't have a mortgage. How is it for the pure saver?


      Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

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      • L Lost User

        Santander are screwing up all over the shop at the moment, this is because they have made a load of acquisitions very quickly and are struggling to manage and merge everything together. I've been rowing with them for months over an account of mine that they now own.

        Every man can tell how many goats or sheep he possesses, but not how many friends.

        S Offline
        S Offline
        Simon_Whale
        wrote on last edited by
        #31

        I've had problems in the past with them took 4 weeks of daily calls to register fraudulent activities on my account, lucky Visa stopped my card for me :) As soon as my overdraft is gone I'm out of there

        Lobster Thermidor aux crevettes with a Mornay sauce, served in a Provençale manner with shallots and aubergines, garnished with truffle pate, brandy and a fried egg on top and Spam - Monty Python Spam Sketch

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        • N Nagy Vilmos

          I don't have a mortgage. How is it for the pure saver?


          Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #32

          Just remembered, it is illegal in the UK to get financial advice from someone who isn't qualified to give it. My brother is a financial adviser, but I don't think he's very good at it. We're both still skint.

          Every man can tell how many goats or sheep he possesses, but not how many friends.

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          • N Nagy Vilmos

            Dear UK CPians, My bank sucks monkey [deleted] and blows back chunks. I've been with them for over 25 years but I have had enough of their incompetence. I won't go into how they've [deleted] up this time as I don't think that CP has the bandwidth. Suffice to say, I will be changing my bank as soon as I can sort out the current crap. Now for the question part. Which is the least suckity of the banks in the UK? Based on the hive mind, I'll probably go the other way. :-D


            Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

            D Offline
            D Offline
            DaveAuld
            wrote on last edited by
            #33

            I have never had any problem with the RBS probably been with them now for 35+ years. Have several accounts with them (current and savings), the kids CTF's are with them, offset mortgage with them, have previously used their share trading without any hassle, and also have credit card with them. Use their online banking all the time, easy to move money around, pay bills, manage DDs and SOs no problem. Any time I have needed to speak with someone they are helpful, and the teller staff are always happy to help.

            Dave Find Me On: Web|Facebook|Twitter|LinkedIn


            Folding Stats: Team CodeProject

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            • N Nagy Vilmos

              Dear UK CPians, My bank sucks monkey [deleted] and blows back chunks. I've been with them for over 25 years but I have had enough of their incompetence. I won't go into how they've [deleted] up this time as I don't think that CP has the bandwidth. Suffice to say, I will be changing my bank as soon as I can sort out the current crap. Now for the question part. Which is the least suckity of the banks in the UK? Based on the hive mind, I'll probably go the other way. :-D


              Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

              R Offline
              R Offline
              R Giskard Reventlov
              wrote on last edited by
              #34

              Metro Bank[^] has been outstanding: better than any other I have tried over the years and is open 7 days a week, 361 days a year, open early, shut late and great service. Am looking at them for my business account as well. They are what banks should be. :thumbsup:

              "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." Red Adair. nils illegitimus carborundum me, me, me

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              • L Lost User

                Just remembered, it is illegal in the UK to get financial advice from someone who isn't qualified to give it. My brother is a financial adviser, but I don't think he's very good at it. We're both still skint.

                Every man can tell how many goats or sheep he possesses, but not how many friends.

                N Offline
                N Offline
                Nagy Vilmos
                wrote on last edited by
                #35

                ChrisElston wrote:

                My brother is a financial adviser

                Mine too, are we related? :-D

                ChrisElston wrote:

                I don't think he's very good at it

                Mine believes he's the bog's danglies. I think he's more the monkey's chunks.

                ChrisElston wrote:

                We're both still skint

                He isn't, but I will be if I don't get my frogging money back.


                Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

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                • N Nagy Vilmos

                  I don't have a mortgage. How is it for the pure saver?


                  Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                  N Offline
                  N Offline
                  NormDroid
                  wrote on last edited by
                  #36

                  Properly not too good, mind you in 18 months I'll be mortgage free thanks to OneAccount!

                  Software Kinetics Wear a hard hat it's under construction
                  Metro RSS

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                  • L Lost User

                    Just remembered, it is illegal in the UK to get financial advice from someone who isn't qualified to give it. My brother is a financial adviser, but I don't think he's very good at it. We're both still skint.

                    Every man can tell how many goats or sheep he possesses, but not how many friends.

                    N Offline
                    N Offline
                    NormDroid
                    wrote on last edited by
                    #37

                    I'd never ever take finicial advice from somebody who is out to make gains from giving you information.

                    Software Kinetics Wear a hard hat it's under construction
                    Metro RSS

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                    • N Nagy Vilmos

                      Dear UK CPians, My bank sucks monkey [deleted] and blows back chunks. I've been with them for over 25 years but I have had enough of their incompetence. I won't go into how they've [deleted] up this time as I don't think that CP has the bandwidth. Suffice to say, I will be changing my bank as soon as I can sort out the current crap. Now for the question part. Which is the least suckity of the banks in the UK? Based on the hive mind, I'll probably go the other way. :-D


                      Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                      C Offline
                      C Offline
                      Chris Quinn
                      wrote on last edited by
                      #38

                      The Co-op Bank - ethical, and opening branches in their shops (and I think you also get free services at the Post Office

                      ==================================== Transvestites - Roberts in Disguise! ====================================

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                      • N Nagy Vilmos

                        Dear UK CPians, My bank sucks monkey [deleted] and blows back chunks. I've been with them for over 25 years but I have had enough of their incompetence. I won't go into how they've [deleted] up this time as I don't think that CP has the bandwidth. Suffice to say, I will be changing my bank as soon as I can sort out the current crap. Now for the question part. Which is the least suckity of the banks in the UK? Based on the hive mind, I'll probably go the other way. :-D


                        Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                        P Offline
                        P Offline
                        phannon86
                        wrote on last edited by
                        #39

                        I've been with HSBC for 10 years with no problems. Had my card cloned once a few years back and they did an excellent job handling it :thumbsup:

                        He who makes a beast out of himself gets rid of the pain of being a man.

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                        • N Nagy Vilmos

                          Dear UK CPians, My bank sucks monkey [deleted] and blows back chunks. I've been with them for over 25 years but I have had enough of their incompetence. I won't go into how they've [deleted] up this time as I don't think that CP has the bandwidth. Suffice to say, I will be changing my bank as soon as I can sort out the current crap. Now for the question part. Which is the least suckity of the banks in the UK? Based on the hive mind, I'll probably go the other way. :-D


                          Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                          B Offline
                          B Offline
                          BarrRobot
                          wrote on last edited by
                          #40

                          +1 for Co-Op Bank. I had good recommendations for them from 2 friends and I'm in the process of moving (after about 40 years with B* - the one with a squashed pigeon for a logo - who failed to process a transaction and failed to respond to my complaint and failed to do as the Regulator said - until he said it the second time). Good service at branch, reportedly good customer support by telephone, paying-in at any Post Office (using a free special envelope, but it takes a few days for the money to reach your account). So far, no suckage...

                          N L 2 Replies Last reply
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                          • B BarrRobot

                            +1 for Co-Op Bank. I had good recommendations for them from 2 friends and I'm in the process of moving (after about 40 years with B* - the one with a squashed pigeon for a logo - who failed to process a transaction and failed to respond to my complaint and failed to do as the Regulator said - until he said it the second time). Good service at branch, reportedly good customer support by telephone, paying-in at any Post Office (using a free special envelope, but it takes a few days for the money to reach your account). So far, no suckage...

                            N Offline
                            N Offline
                            Nagy Vilmos
                            wrote on last edited by
                            #41

                            BarrRobot wrote:

                            who failed to process a transaction and failed to respond to my complaint and failed to do as the Regulator said - until he said it the second time

                            Funny that. #whistles#


                            Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                            1 Reply Last reply
                            0
                            • N Nagy Vilmos

                              Dear UK CPians, My bank sucks monkey [deleted] and blows back chunks. I've been with them for over 25 years but I have had enough of their incompetence. I won't go into how they've [deleted] up this time as I don't think that CP has the bandwidth. Suffice to say, I will be changing my bank as soon as I can sort out the current crap. Now for the question part. Which is the least suckity of the banks in the UK? Based on the hive mind, I'll probably go the other way. :-D


                              Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                              G Offline
                              G Offline
                              Geekian_senate
                              wrote on last edited by
                              #42

                              Nagy Vilmos wrote:

                              My bank

                              Let me guess, should it start with the letter "L"?

                              Quick Homepage - www.PageMoon.com

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                              • OriginalGriffO OriginalGriff

                                I use Santander - had only one small problem with them in 20+ years, and that was sorted very quickly and efficiently. Their internet banking is ok - it's becoming a bit of a pain as they keep increasing the security so they now send me a text with a code I have to use before any transfer will happen, but that's only a pain because the mobile doesn't get any signal indoors and I have to go to the bottom of the garden and stand in the greenhouse.

                                Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                                R Offline
                                R Offline
                                Rage
                                wrote on last edited by
                                #43

                                OriginalGriff wrote:

                                I have to go to the bottom of the garden and stand in the greenhouse

                                :laugh: That made my day.

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                                • B BarrRobot

                                  +1 for Co-Op Bank. I had good recommendations for them from 2 friends and I'm in the process of moving (after about 40 years with B* - the one with a squashed pigeon for a logo - who failed to process a transaction and failed to respond to my complaint and failed to do as the Regulator said - until he said it the second time). Good service at branch, reportedly good customer support by telephone, paying-in at any Post Office (using a free special envelope, but it takes a few days for the money to reach your account). So far, no suckage...

                                  L Offline
                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #44

                                  BarrRobot wrote:

                                  paying-in at any Post Office (using a free special envelope, but it takes a few days for the money to reach your account

                                  Interesting, that's how cahoot handles credits, and the money invariably shows on my statement next day.

                                  Unrequited desire is character building. OriginalGriff

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                                  • OriginalGriffO OriginalGriff

                                    I use Santander - had only one small problem with them in 20+ years, and that was sorted very quickly and efficiently. Their internet banking is ok - it's becoming a bit of a pain as they keep increasing the security so they now send me a text with a code I have to use before any transfer will happen, but that's only a pain because the mobile doesn't get any signal indoors and I have to go to the bottom of the garden and stand in the greenhouse.

                                    Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                                    S Offline
                                    S Offline
                                    StarNamer work
                                    wrote on last edited by
                                    #45

                                    I was with Alliance & Leicester when it got swallowed up by Santander. Many problems. I even sent them a fax where they'd managed to send an instruction about one of my direct debits to change both the sort code and the account number - the guy on the phone at customer service said that was impossible; the company I was paying sent me a redacted fax showing it; Santander never even acknowledged the fax. Currently dealing with my late father's NatWest account - Haven't been impressed by them so far (had a couple of minor problems, e.g. wanting to talk to a specific person in a specific branch doesn't seem to be permitted!). I'd like to change banks to something better but as far as I can see they all suck!

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                                    • N Nagy Vilmos

                                      Dear UK CPians, My bank sucks monkey [deleted] and blows back chunks. I've been with them for over 25 years but I have had enough of their incompetence. I won't go into how they've [deleted] up this time as I don't think that CP has the bandwidth. Suffice to say, I will be changing my bank as soon as I can sort out the current crap. Now for the question part. Which is the least suckity of the banks in the UK? Based on the hive mind, I'll probably go the other way. :-D


                                      Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                                      L Offline
                                      L Offline
                                      Lost User
                                      wrote on last edited by
                                      #46

                                      Personally when we were in the UK for a year in '99 we used 1st Direct and were happy with them. My philosophy with banks is to choose one, give them a few months and, if they introduce new charges, or piss me off, I will move my account(s) to another bank, making sure I write (on paper!) with an explanation of why I am moving. It is inconvenient, especially if your home filing system isn't good - but banks will transfer standing orders and direct debits and things, so it's not too bad. And if more people did it, banks wouldn't introduce new charges as they would lose customers be so doing. as an example. at Barclays Bank, my Uncle sent me USD money for my birthday and I paid it into my account. It was $USD25 from memory, and the bank changed me something like USD$22 to pay the cheque in - without warning me of the charges, AND they used an exchange rate much more favorable to them than should probably have been the case. So I complained. The manager assured me that the fees were posted in plain sight (but he could't point it out to me) and that I would have been told when I paid it in (like I would have paid it in if that was the case). He also said that I couldn't possibly have paid it into an account in any bank without paying a similar fee, and that if I could find a bank that would do it for less, he would refund the difference. I walked to the bank next door. (Nat West I think) and explained what had happened. The manager was called, smiled and asked me to wait. He then wrote a quick note agreeing to pay a USD$25 cheque into an account there with no fee, at a favourable exchange rate :) Back at Barclays the manager wasn't happy, but paid the money into my account. The next day I closed my account and moved it to Nat West :)

                                      MVVM# - See how I did MVVM my way ___________________________________________ Man, you're a god. - walterhevedeich 26/05/2011 .\\axxx (That's an 'M')

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