I'm getting more and more convinced that some people either have really bad luck with electronics, or they give off some electromagnetism that damages them. I have friend that seems to have the same problem. I have a Lumia 928 and it's never crashed. I reboot occasionally because I get nervous that I might have problems, because it's been so long. Otherwise, my reboots have been related to updates to 8.1. My Surface Pro 2 hasn't been perfect on the other hand. No Windows-type crashes, but definitely hardware related things. Every once in a while it won't pick up the WiFi or the touch screen will go wonky. That has always been solved by restarting though. The Metro apps (screw them, all call them what I want) are sh*t. I've pretty much given up on them, but I still use Mail and Calendar, because of the awesome synchronization -- when it works. Here are some of the problems: * The Mail app sometimes doesn't show specific email messages and Microsoft suggested solutions didn't work. (The messages appear right off when you go to Outlook.com.) Beyond the basic first tier level they basically are dismissive and want you to go away. * Mail and Calendar apps sometimes lose the connection to the Microsoft account and won't get it back. Restarting usually fixes it, but I had to reset to factory defaults on one occasion. * Music app is clunky yes, but used to work, somewhere along the line the shuffle function broke. Now it's kind of random. Whatever song plays first plays every third song, so you get song #1, song #n1, song #n2, song #1, song #n3, song #n4, song #1, ... I haven't taken the time to investigate, but it doesn't seem like it gets your entire playlist. I use the Windows Media Player now. * News app used to be awesome. On WiFi I'd let it sync and download the articles (I have it set for offline use). Then on the plane I could read the news. Now even though it downloads it says it's offline on every article and I cannot use it.