Flare 11.0 Features Next-Gen Frameless Output, Embedded YouTube and Vimeo, 3D Graphics, Augmented Reality, Absolute Positioning, Import of Doc-To-Help Word-Based Content, Git Integration and More La Jolla, CA, USA – March 17, 2015 – MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio, today announced that MadCap Flare 11.0 is now available. Flare, MadCap’s flagship software, is the most advanced single-source, multi-channel authoring and publishing solution available today, supporting the ability to publish to a number of devices and formats including print, Web, desktop and mobile. MadCap Flare 11.0 introduces a new industry paradigm by adding the ability to break the traditional tri-pane delivery of online Help and technical content delivery and giving technical authors the ability to publish out-of-the-box "frameless" output for HTML5 that more closely resembles a modern, SEO-optimized, and completely customizable informational website. Flare 11.0 also adds Universal 3D (U3D) format support for adding realistic, interactive images to output; the ability to embed YouTube and Vimeo movies directly into Flare output; and integration with Metaio Creator to support augmented reality—the ability to scan any content element with a mobile device and display any type of additional material and graphics, including interactive 3D models and animations. At the same time, new features in MadCap Flare 11.0 enhance the content author’s experience and authoring efficiency. These include the ability to build output targets while creating content; absolute positioning to control where graphics and other images are placed within text simply by dragging and dropping them; and PDF stitching that allows authors to combine several existing PDF files into one cohesive PDF file. Additionally, Flare 11.0 provides integration with MadCap Software’s latest software acquisition, Doc-To-Help, the market’s leading Microsoft Word-based authoring tool for multi-channel publishing. Also included in Flare 11.0 are features for expanded content management and team authoring through enhanced support for various source control applications as well as integration with Git. “Multi-channel publishing is rapidly gaining mainstream adoption as more companies aim to synchronize content across multiple devices and deliver content to meet users’ expectations in a modern, informational website-type format,” said Anthony Olivier, MadCap founder and CEO. “W
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MadCap Software Launches Latest Version of MadCap Flare Leading Technical Authoring Software for Multi-Channel Publishing -
eLearning Innovation Relies on MadCap Flare to Streamline the Process of Delivering HTML5 Online Course Content that Captures AnalyticsNew Case Study Examines How eLearning Innovation Replaced Microsoft® Word™ With MadCap Flare to Streamline the Development and Maintenance of Content for a Growing Number of Online Courses La Jolla, CA, USA — February 24, 2015 — MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio, today announced that it has published a new case study on eLearning Innovation. A leader in creating interactive learning environments, eLearning Innovation uses MadCap Flare for single-source publishing of HTML5 course content, streamlining the process of creating and updating content for a growing number of online courses. The full case study can be viewed at: http://www.madcapsoftware.com/casestudy/elearninginnovation.aspx. Since 2003, eLearning Innovation has been providing instructional design services to higher education, K-12, corporate, government, and non-profit organizations. Specializing in experiential learning, eLearning Innovation creates active learning environments that inspire and educate. Today, leveraging Madcap Flare’s single-sourcing functionality along with its own custom integration, eLearning Innovation delivers robust online courses directly to a Learning Management System (LMS). From Flare to Content Server to LMS Seamlessly common practice in course development is to create content in Microsoft® Word™ and then manually copy and paste it into an HTML editor in an LMS. eLearning Innovation develops hundreds of online courses a year and realized it needed a more-scalable, less error-prone solution. eLearning Innovation now uses Madcap Flare, along with a custom integration, to create and maintain online courses. Using Flare, eLearning Innovation develops course content and then publishes it to its content server. Through a custom integration, the course content is served directly from a link in the LMS. Among the key benefits eLearning Innovation has realized: * Taking advantage of Flare’s capabilities for single-source publishing, eLearning Innovation can create content once in Flare, publish it to their content server, and link to it directly from an LMS, streamlining course production and maintenance. * Snippets, variables, and condition tags allow eLearning Innovation to easily customize content for different roles and audiences. * Flare-based content is integrated with analytics via custom technology eLearning Innovation has built using the Learning Tools Interoperability (LTI) specification for real-time insig
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The University of Nice Sophia Antipolis Joins Forces with MadCap Software to Provide Students State-of-the-art Tools and Methods for Enhancing Content Development and Localization in the ClassroomLa Jolla, CA and Nice, France — February 11, 2015 — The University of Nice Sophia Antipolis (UNS) is teaming up with MadCap Software to ensure that students pursuing a master’s degree in its Applied Foreign Languages program have a strong competitive advantage in the fields of content development, technical communications, content localization, and content strategy. UNS chose MadCap Flare–the versatile content development software that supports the ability to publish to a number of devices and formats including print, Web, desktop and mobile–to provide students with the most advanced authoring and publishing solution available today. Additionally, UNS is incorporating MadCap Lingo–the XML-based computer-assisted translation (CAT) tool–to support translation and localization best practices. As a result, students will build their expertise in modern technical writing, localization and translation techniques through hands-on experience with the software used by thousands of companies across the globe. Understanding Modern Technical Writing and Translation UNS is a prestigious training and research institution located in the French Riviera, which offers a range of high-quality teaching programs in a scenic study environment. With an ever-growing number of scholars and professionals from around the world, international students currently make up nearly 20% of UNS's student population. To enhance its students’ learning experience and advance their skills, UNS has updated its "Master 2 Pro LEA Business Translation Writing" course with MadCap Flare and MadCap Lingo. The course will provide an introduction to modern approaches for technical writing using MadCap Flare’s functionality for topic-based authoring, content reuse, and single-source multi-channel publishing. Additionally, it will have students dive into real-scale projects focused on localizing modern desktop, mobile, and Web-based computer applications and then processing them for translation with MadCap Lingo. "Since the beginning of UNS's technical writing course in 2013, we have been committed to providing our students with innovative methods and tools to thrive in the pervasive field of business content management,” said André Vanderschueren, University of Nice Sophia Antipolis technical writing instructor. “I am thrilled to have MadCap Flare and Lingo bring this course to the next level, providing our students with the skills to enable leading-edge localization practices with effective content management and reuse.” “We are excited to join f
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MadCap Software Announces Acquisition of Doc-To-Help from GrapeCityDoc-To-Help Microsoft Word-based Multi-Channel Authoring Tool Joins MadCap Software Award-Winning XML-based Suite for Content Creation, Translation, and Multi-Channel Publishing to Serve More Authors La Jolla, CA – January 7, 2015 – MadCap Software, the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio and Microsoft XPS, today announced the acquisition of Doc-To-Help from GrapeCity. Doc-To-Help, which comes from the ComponentOne Division of GrapeCity, is the market’s leading Microsoft Word-based authoring tool for multi-channel publishing. It represents a strategic complement to the award-winning MadCap Suite of XML tools for creating, analyzing, translating, and publishing multimedia content across multiple channels. Together, the offerings enable MadCap to provide the industry a full spectrum of content authoring solutions, regardless of the user’s skillset, industry or requirements. Additionally, Doc-To-Help customers now will be able to take advantage of the best-in-class support delivered by MadCap’s US-based team of technical communications experts. Under terms of the agreement, MadCap Software now owns all Doc-To-Help assets, including the Doc-To-Help product, related intellectual property, and customer contracts. As a strategic addition to the company, Doc-To-Help is moving to the MadCap Software headquarters in La Jolla, CA. In conjunction with the acquisition, MadCap also announced today a new release of the Doc-To-Help product, which adds an Office 2013 ribbon interface look and feel, a new “Theme” wizard, a number of bug fixes, and inclusion of MadCap licensing and trial behavior. “In the wake of our continued rapid growth and gains in market share, bringing on Doc-To-Help enables us to offer an innovative Word–based authoring solution that complements our existing offerings and allows us to reach a new community of users,” said Anthony Olivier, MadCap Software founder and CEO. “We are excited to have Doc-To-Help customers join the MadCap family and extend to them our passion for providing first-class software and support.” “As a rapidly emerging leader in the market, MadCap has earned a reputation for delivering innovative, high quality products that complement Doc-To-Help, supported by a team of technical communications experts,” said John Ayers, general manager of developer tools, GrapeCity USA. “We are confident our customers are in the hands of industry experts who truly care about the community and will continue a path o
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MadCap Software Selected by EContent as a Top 100 Company in the Digital Content Industry for 2014-2015MadCap Recognized for Content Creation with its Native XML MadPak Suite for Content Development, Translation, and Single-Source Publishing to Print, Desktops, Mobile and the Web La Jolla, CA, USA — December 2, 2014 — MadCap Software today announced that it has been featured in the 2014-2015 EContent 100 List of Companies that Matter Most in the Digital Content Industry in the Content Creation category. Companies selected for the EContent 100 List were evaluated by a team of judges including editors from Information Today, Inc., EContent magazine contributing editors, and other industry experts. The full list appears in the December 2014 issue of EContent, and it can be viewed by visiting http://www.econtentmag.com/Articles/Editorial/Feature/The-Top-100-Companies-in-the-Digital-Content-Industry-The-2014-2015-EContent-100-100607.htm. EContent Editor Theresa Cramer stated, “This year we had three new judges and lots of new companies to consider. We also included a new category: Big Data. These days, data is the driving force behind almost everything on the Web. From the targeted ads you see while surfing your favorite sites, to the articles and videos that those sites serve up to you, data is behind it all. Congratulations to all of the companies on this year’s EContent 100 List, and kudos on all they contribute to the digital content industry.” “We are thrilled to be named to the 2014-2015 EContent 100 list as a leader in the digital content industry, which recognizes our role in helping users to create and deliver content quickly, efficiently and with a high level of consistency,” said MadCap Founder and CEO Anthony Olivier. “This marks the third consecutive year that MadCap Software has been included in the list, further highlighting our commitment to delivering a comprehensive technical communications suite with single-source publishing to all the channels that users can rely on for their information today.” A Single Source for Reaching Users Across Multiple Channels The MadPak Suite is the industry’s most comprehensive authoring suite, featuring integrated, XML-based products that provide an end-to-end solution for content development, translation and publishing. It features MadCap Flare for single-source, multi-channel publishing; MadCap Contributor for editing, reviewing and contributing to Flare content; MadCap Analyzer for analyzing and optimizing Flare-based content; MadCap Capture for image capture and graphics editing; MadCap Mimic for publishing software simulation movies, video and audio,
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MadCap Software and Monterey Institute of International Studies Announce Partnership Bringing Advanced Technical Communication Tools to Enhance Localization in the ClassroomLa Jolla, CA and Monterey, CA — September 8, 2014 — The Monterey Institute of International Studies and MadCap Software want to ensure students pursuing a master’s degree in Translation and Localization Management have a solid competitive lead when entering the workforce by taking advantage of MadCap Flare and MadCap Lingo. This fall, the school is using MadCap Flare—the state-of-the art, future-proof technical authoring and multi-channel publishing software that supports print, Web, desktop and mobile—to provide students with the most advanced authoring and publishing solution available today. Additionally, the Monterey Institute is incorporating MadCap Lingo—the XML-based computer assisted translation (CAT) tool—to support translation and localization best practices. As a result, students will build their expertise in modern technical writing, localization and translation techniques through hands-on experience with the software used by thousands of companies worldwide. Understanding Modern Localization The Monterey Institute aims to provide its translation and localization students with innovative tools and practices for an insightful learning experience that will encourage them to look at various issues from different points of view. As part of this commitment, the school is updating its “TRLM 8620 Software Localization” course to help familiarize students with the concepts, processes and environment of the modern localization industry using MadCap Flare and Lingo. The course will focus on localizing modern desktop, mobile, and Web-based computer applications, specializing in how to handle strings and how to process them for translation. It also will explore software localization from several different perspectives, such as a localization manager within a company, project manager within an agency, localization engineer within an agency, and translator. "MadCap’s software has been on my radar for years, and I am thrilled to finally show my students how powerful it is—and how powerful their skills can be,” said Max Troyer, Monterey Institute assistant professor of Translation and Localization Management (TLM). “I truly believe MadCap Flare and Lingo will bring this course to the next level, providing students with the capabilities to enable leading-edge localization practices through effective content management and reuse.” “We are excited to support the Monterey Institute of International Studies in using our state-of-the-art MadCap Lingo and Flare software to give students hands-on experience in app
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Leading Digital Content Distribution Company Modernizes Online Help Using MadCap Flare for HTML5 Content Delivery and Integration With SharePoint®, Apache SVN, and Salesforce®New Case Study Examines How OverDrive Relies on MadCap Flare’s Topic-Based Authoring and HTML5 Output to Provide Customers and Employees with State-of-the-Art, Searchable Online Help Content La Jolla, CA, USA — September 3, 2014 — MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio and Microsoft XPS, today announced that it has published a new case study on OverDrive. The leading full-service digital distributor of eBooks, audiobooks, music and video worldwide, OverDrive relies on MadCap Flare to streamline the delivery of modern, searchable HTML5 Help content with different versions tailored for customers and employees. The full OverDrive case study can be viewed at: http://www.madcapsoftware.com/casestudy/OverDrive.aspx. Founded in 1986, OverDrive is dedicated to delivering secure management, digital rights management (DRM) protection and download fulfillment services for publishers, libraries, schools and retailers. The company now hosts more than 2 million premium digital titles from more than 5,000 publishers, and its digital distribution services are used by more than 30,000 libraries, schools and colleges across the globe. For years, OverDrive used a combination of Microsoft® Word™ to develop Help content and the Sitefinity content management system to publish the Help online. However, the demand to manage more online Help content and support modern HTML5 output led the company to migrate to MadCap Flare. Today, OverDrive’s Flare-based Help project contains 1,050-plus documents, manages more than 400 articles on its Help website, and provides a knowledge base for the company’s internal users. Among the key benefits OverDrive has realized: Topic-based authoring, single-source publishing, and conditional tags in Flare make it easy to generate content for internal and external users. SharePoint® integration enables cataloguing of Flare metadata to facilitate organization and production. Apache SVN integration helps writers save time by compiling Help content on local machines. HTML5 output provides customers with a visually attractive, state-of-the-art Help website. Tagging Flare-based content with index keywords is improving search results. Pushing Flare-based content to Salesforce via APIs delivers a searchable support knowledge base. MadCamp’s intensive four-day training shortened the learning curve and cut project development time. OverDrive Team Cites Flare Benefits “We saw in Flare a comprehensiv
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Leading Global Supplier of Software for Aerospace and Defense Sectors Chooses MadTranslationsUse of MadTranslations Allowed Miro Technologies to Complete Initial Translations of its Flagship GOLDesp™ Software and New Transportation Management System into Arabic in Three Months La Jolla, CA — July 30, 2014 — Miro Technologies has selected MadTranslations, Inc., a subsidiary of MadCap Software, as its provider of translation and localization services. Miro is a leading supplier of maintenance, repair and overhaul (MRO) and supply management software to the aerospace and defense (A&D) and commercial MRO sectors. Working with MadTranslations, Miro was able to complete initial translations of both its flagship GOLDesp software and newly developed Transportation Management System into Arabic in three months. "Embarking on this new initiative of Arabic translation, it gave us confidence to know that MadCap and MadTranslations were also committed to the success and understanding of the project,” said Steve Walker, product manager for Miro Technologies. “We have appreciated the continued support of our global efforts and dedication to providing leading-edge services worldwide.” A Complete Solution for Localized Communications In early 2014, a Middle Eastern military customer asked Miro to deploy its solutions in Arabic. After careful evaluation, Miro selected the MadPak Suite as a complete set of tools to help modernize its online Help and further deploy it in multiple languages. First, Miro took advantage of MadCap Flare's native authoring and publishing for right-to-left (RTL) languages, including Arabic. Miro then engaged MadTranslations to translate the terminology and project files for its GOLDesp software and Transportation Management System into Arabic. Given the seamless integration of MadCap products, MadTranslations was the natural choice to handle its translation and localization goals. Through a deep understanding of content authoring, the file structure of MadCap products, and the translation process, MadTranslations was able to complete the initial translation of Miro’s content within three months. Additionally, MadTranslations has helped to solidify the translations assets so that future updates can be handled in a timely, highly cost-efficient manner using the project update function in MadCap Lingo, the fully integrated translation tool for translators and content developers. “Offering integration with MadCap Flare, MadTranslations is by far the best solution for helping us meet our customer requirements, and MadCap has provided superb assistance in helping us maximize the functio
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Tech-Tav and MadCap Software Announce Partnership to Provide Documentation Services and Solutions in IsraelPartnership with leading technical communication services firm in Israel expands adoption of state-of-the-art MadCap content development, multimedia, translation and social collaboration applications Tech-Tav and MadCap SoftwareLa Jolla, CA and Petach Tikvah, Israel — July 24, 2014 — Tech-Tav and MadCap Software announced today that the two companies have partnered to provide documentation services and solutions in Israel. The partnership will help strengthen ties to the region and will give Tech-Tav direct access to a variety of resources from MadCap Software, including marketing and training support. "We’re very excited about this new partnership with MadCap Software, which enhances our ability to provide our customers with the best set of features available in the market. We look forward to a fruitful relationship with MadCap in the years to come,” said Yoni Palmer, Tech-Tav CEO. “We are thrilled to partner with Tech-Tav, a company with the experience, expertise and commitment to customer service we demand from our resellers,” said Anthony Olivier, MadCap founder and CEO. “This is a great opportunity to give technical communicators in Israel a comprehensive resource for software, services and consulting.” About Tech-Tav Tech-Tav Documentation Ltd. is one of Israel’s largest and longest-running technical-writing companies. Tech-Tav services include technical and marketing writing, documentation-management consulting, placement services, single-sourcing consulting and solutions, and training. Its customers include the leading companies in Israel’s thriving and exciting hi-tech scene. You can find out more at www.tech-tav.com. About MadCap Software MadCap Software, Inc. is a trusted resource for the thousands of companies around the globe that rely on its solutions for single-source multi-channel authoring and publishing, multimedia, and translation management. Whether delivering technical, policy, medical, marketing, business, or human resources content, MadCap’s products are used to create corporate intranets, Help systems, policy and procedure manuals, video tutorials, knowledge bases, eBooks, user guides, and more to any format, including high-end print, online, desktop or mobile. MadCap services include product training, consulting services, translation and localization, and an advanced developer certification program. Headquartered in La Jolla, California, MadCap Software is home to some of the most experienced software architects and product experts in the content development industry.
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Zend Technologies Relies On MadCap Flare for Single-source Publishing of Customized Online Documentation Optimized for Web and Mobile DeliveryNew Case Study Examines How Zend Relies on MadCap Flare’s Topic-Based Authoring and Single Source Publishing to Keep Pace With Rapid Delivery of Multiple Product Releases La Jolla, CA, USA — July 23, 2014 — MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio and Microsoft XPS, today announced that it has published a new case study on Zend Technologies. A leading provider of PHP software and services for developing, deploying and managing business-critical applications, Zend relies on MadCap Flare to streamline the delivery of its online product documentation, WebHelp, and mobile Help. The full Zend case study can be viewed by visiting: http://www.madcapsoftware.com/casestudy/zend.aspx. Zend helped establish the PHP language, which today powers over 200 million applications and websites. More than 40,000 companies worldwide rely on Zend’s industry-leading PHP solutions. Fueled by these enterprises’ demand for rapid application delivery, Zend has trained more than 10,000 Zend Certified Engineers (ZCE), including 1,500-plus new engineers in the past year alone. Zend’s own focus on continuous delivery of products—including Zend Server, Zend Studio and Zend Guard—has proven a key competitive advantage in today’s business climate. To ensure that customers have timely, accurate information about its products, even as new versions are released, Zend relies on MadCap Flare to deliver customized online documentation, WebHelp and mobile Help outputs. Among the key benefits Zend has realized with Flare: * MadCap Flare’s topic-based authoring and single-source publishing have eliminated redundancies and reduced the project time, making it easier to support the rapid releases of multiple products. * Single-source publishing with Flare lets Zend manage content in multiple outputs for multiple products, each with hundreds of pages of documentation. * Flare’s support for mobile outputs has helped Zend to expand the availability of its content, when and where customers need it, enhancing the user experience. * Zend uses HTML5 and cascading style sheets in Flare to customize the look and feel of its content and then generate different variations using targets. * MadCap technical support and forums within the MadCap community helped Zend to shorten the learning curve and gain new skills with Flare. “In this day and age, people want to access information quickly and easily, and more often, our users are away from the computer but need
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University of Limerick, Ireland Partners with MadCap Software to Enrich Students’ Skills with Advanced Technical Writing Tools and Support Successful Careers in Technical Communication and E-LearningLa Jolla, CA and Limerick, Ireland — July 21, 2014 — the University of Limerick (UL) is joining forces with MadCap Software to ensure students pursuing its Technical Communication and E-Learning Master of Arts Degree have a clear competitive lead when entering the workforce. The university is taking advantage of MadCap Flare—the state-of-the art, future-proof technical authoring and multi-channel publishing software that supports print, Web, desktop and mobile—to provide students with the most advanced authoring and publishing solution available today. As a result, students are building expertise in modern technical writing techniques through hands-on experience with the software used by thousands of companies across the globe. The University of Limerick is dedicated to providing technical communication students with innovative tools and practices that will help enrich their skillsets and position them for thriving careers. Currently, the University of Limerick is using MadCap Flare in its "MA in Technical Communication and E-Learning” course to help students generate online Help and eBook projects based on topics. The course uses an eBook framework to help guide teaching of the tool itself. Today, some 90% of students in the course are using Flare to create eBooks, which also have proven to be attractive projects to present during professional interviews. Looking ahead to spring 2015, the University of Limerick plans to take advantage of the XML capabilities in Flare to create new outputs and extend best practices for creating Help guides. "Our students love how intuitive MadCap’s software is; they were able to rapidly and independently learn the tool using resources readily available. Out of the box, MadCap Flare is immediately easier to engage with than any other Help programs I have worked with,” said Dr. Ann Marcus-Quinn, University of Limerick lecturer in Technical Communication and director of a Graduate Certificate in Technical Writing program (distance learning).” Dr. Marcus-Quinn added, “The ability to quickly and easily create eBooks has proven to be a favorite among our students. The coolest part is that they can use their Flare projects as examples during professional interviews, demonstrating best design principles for online delivery and industry standards. We are excited to continue expanding our use of Flare capabilities to enhance our student skills and generate new outputs.” “We are thrilled by University of Limerick's spirited success in adopting MadCap Flare to help students design
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BigLever, MadCap Partner to Deliver Integrated Documentation Management and Product Line Engineering SolutionIntegration Solution Streamlines and Simplifies Documentation Management for Complex Product Lines, Enabling New Levels of Efficiency AUSTIN, Texas and LA JOLLA, California — July 14, 2014 — BigLever Software, the leading provider of product line engineering (PLE) solutions, and MadCap Software, the leading technical communication software provider, announced today that the companies have partnered to integrate MadCap Flare with BigLever’s Gears PLE solution. The new bridge integration optimizes document sharing and dramatically simplifies the complexity of documentation management for organizations that develop and deliver complex product lines. As a result, organizations can streamline technical communications throughout product engineering and business operations to achieve new levels of efficiency. Organizations that build complex product lines inherently have large sets of documentation that play a vital role in the creation, delivery and maintenance of their product lines, as well as in the use of their products by end users. These companies must effectively manage a broad array of technical specifications and all of the diversity needed to support the different “flavors” of products within a product line family. The new bridge integration solution combines the capabilities of MadCap Flare and BigLever Gears to provide a single, unified mechanism for end-to-end document management across each stage of the product engineering lifecycle, and throughout business operations such as portfolio planning and definition, marketing, sales, manufacturing, deployment, service, and finely tailored documentation for end users. "The BigLever/MadCap partnership is not only beneficial to their mutual customers, but also offers an interesting opportunity for companies needing to automate similar complex interactions and tasks,” said Allan Behrens, Managing Director of leading technology consulting firm Taxal. "This type of product line approach to engineering and documentation should bring significant business value to their customers by enabling them to more effectively automate product variation across a broader set of operational processes and applications.” According to Dr. Charles Krueger, BigLever Software CEO, the Flare/Gears Bridge allows companies to establish well-structured and consolidated document “supersets” that support the full diversity of documents in a product line. These document supersets can be automatically configured based on the specific features of the individual products within the produc
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BA Insight Uses MadCap Flare to Optimize Training Processes and Materials for Online help, PDF and Microsoft PowerPoint OutputsNew Case Study Examines How BA Insight Relies on MadCap Flare’s Topic-Based Authoring and Single Source Publishing to Deliver Training Materials as PDFs, Web Help and PowerPoint Slides BA Insight Logo and MadCap FlareLa Jolla, California — May 16, 2014 — MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio and Microsoft XPS, today announced that it has published a new case study on BA Insight. An innovator in software for implementing powerful search-driven applications, BA Insight relies on MadCap Flare to deliver documentation and training materials for different tools across multiple outputs, including Web Help, PDF files, and Microsoft PowerPoint slides. The full BA Insight case study can be viewed by visiting: http://www.madcapsoftware.com/casestudy/BAInsight.aspx. Since 2004, BA Insight has been dedicated to transforming the way organizations find and access information through software that enables organizations to rapidly implement powerful search-driven applications at a fraction of the cost, time, and risk of alternatives. Fueled by the emergence of big data and market demand for search-driven applications, BA Insight grew 193% during a five year period, leading the company to be ranked 393 on Deloitte’s 2013 Technology Fast 500TM. BA Insight’s signature Knowledge Integration Platform earned the KMWorld magazine “Trend Setting Product of 2013” award for the third consecutive year, and BA Insight was named to “KMWorld’s 100 Companies that Matter in Knowledge Management for 2014, as well as the three years prior.” To support BA Insight’s significant internal and external growth, the company recently realized the need for a more effective training system that could support both its internal team and end-user community. The company’s search of leading technical communications tools to support the new system led to the selection and implementation of MadCap Flare. Among the key benefits BA Insight has realized with Flare: * MadCap Flare’s topic-based authoring and single-source publishing have eliminated redundancies and reduced the project time required to deliver PDF files, Web Help and PowerPoint files for multiple tools within the BA Insight Knowledge Integration Platform. * Auto-numbering of PDF content has reduced the reference time for BA Insight technical writers, who handle over 2,000 pages of writing. * Flare’s Microsoft Word import capabilities let writers seamlessly import content from Word and then publ
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New Zealand Technical Writers Association Joins Forces with MadCap Software to Present a Series of Technical Communication WorkshopsLa Jolla, CA, USA and Auckland, New Zealand — May 22, 2014 — Technical Communicators Association of New Zealand Inc. (TCANZ) is partnering with MadCap Software to present “Introduction to MadCap Flare” workshops in Auckland and Christchurch, New Zealand. The workshops will provide hands-on instruction in MadCap Flare—the modern future-proof authoring and multi-channel publishing software that supports print, Web, desktop and mobile—to give technical communication professionals experience with the most advanced authoring and publishing solution available today. TCANZ is dedicated to providing ongoing support and professional development to technical communicators in New Zealand through meetings, conferences, webinars and training workshops. The “Introduction to MadCap Flare” workshops will teach attendees the principles and practices of single-sourcing documentation along with the basic use of MadCap Flare. "Professional demand for Flare is increasing in New Zealand, with recruiters seeking out Flare expertise,” said Emily Cotlier, TCANZ committee member. “In addition, more New Zealanders are becoming aware of the value of single-sourcing. MadCap Flare's flexibility with importing from multiple formats enables large legacy projects to take the great leap forward.” “We’re happy to partner with TCANZ to provide its members with the tools they need to advance their careers,” said Anthony Olivier, MadCap founder and CEO. “MadCap products are recognized and used worldwide, and proficiency with MadCap Flare ensures that technical communication professionals have a competitive advantage in the global workforce.” About MadCap Scholar Program The MadCap Scholar Program offers special discounts on MadCap’s state-of-the-art technical communications software to help students, educators and universities gain access to industry-standard tools that support technical writing and documentation best practices. They include the ability to outfit labs with MadCap Software applications for free; free training, including the MAD Certification Test for teachers and professors, and discounts on software for current students. For more detail, visit http://www.madcapsoftware.com/education/scholar.aspx. About Technical Communicators Association of New Zealand Inc. The Technical Communicators Association of New Zealand was formally established in Auckland in 1997 as the New Zealand Technical Writers Association (NZTWA) by a group of technical writers who had been meeting informally. The NZTWA was renamed TCANZ in August 200
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Pittsburg State University Partners With MadCap Software to Foster Students' Expertise in Using Advanced Technical Writing Tools, Positioning Them for Success in Technical Communications CareersLa Jolla, CA and Pittsburg, KS — May 20, 2014 — Pittsburg State University (Pitt State or PSU) is joining forces with MadCap Software to ensure students pursuing its Technical and Professional Writing Bachelor of Art Degree have clear competitive advantages when entering the workforce. The university is taking advantage of MadCap Flare—the state-of-the art, future-proof authoring and multi-channel publishing software that supports print, Web, desktop and mobile—to provide students with the most advanced authoring and publishing solution available today. As a result, students are building expertise in modern technical writing techniques through hands-on experience with the software used by thousands of companies across the globe. Pitt State is dedicated to providing students in its English Department with leading technical communications tools and practices that will help enhance their skillsets and position them for thriving careers. Currently, Pitt State is using MadCap Flare in its "ENGL 501: Document Design" course to help students build projects that take advantage of single-source publishing to generate different outputs and targets for online Help, PDF files, and print documentation from the same content. Additionally, they are using the image import capabilities in Flare to incorporate screen captures, illustrations, videos, and other multimedia in their projects. Students also are building a central online Help system for the student community, which is focused on Flare usability tips. In spring 2014, Pitt State plans to incorporate Flare in two additional classes: "ENGL 704: Advanced Technical/Professional Writing" for students specializing in writing software manuals, and "ENGL 503: Technical/Professional Editing" to strengthen best practices for implementing standards, using templates, and maintaining and editing long documents. "I'm very excited to introduce our students to all of the possibilities with MadCap Flare for real-world technical communications. Working with the tool, we're constantly surprised at how intuitive and easy it is to use,” said Jamie McDaniel, Pittsburg State University assistant professor of English and assistant director of technical and professional writing. “MadCap has given us the confidence to build up our own online Help system, serving as a reference for all students working with Flare. We firmly believe in a user-centered experience, supporting each other and growing together. MadCap has demonstrated this value through its stellar customer support, response and u
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EContent Magazine Lists MadCap Flare as a Trendsetting Product of 2014MadCap Flare Recognized for its Unique Impact and Importance to the Digital Content Industry in EContent's First Annual List of Trendsetting Products La Jolla, California — May 08, 2014 — MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) today announced that MadCap Flare, the company's flagship software for maximizing content re-use and multi-channel authoring and publishing, has been listed as one of EContent Magazine's Trendsetting Products of 2014. EContent's editorial staff compiled the list of 75 products and platforms, making selections based on each offering's unique impact and significance to digital publishing, media and marketing. "As the list of available tools of the digital content trade grows, it becomes more important to differentiate between the products that get the job done and the products that are staying ahead of the curve, anticipating the needs of their users,” said EContent Editor Theresa Cramer. “Here at EContent, we turned to our inboxes, to our coverage, and to our contributors to find out what those trendsetting products are in 2014.” Thousands of companies worldwide have made MadCap Software their trusted resource for single-source, multichannel authoring and publishing solutions, including multimedia and translation management. The cornerstone of these solutions is MadCap Flare, the industry's leading technical authoring application for publishing online Help, knowledge bases, policy and procedure manuals, user guides, product brochures and other forms of content. Only MadCap Flare lets authors create a single project and then directly publish it in multiple formats optimized for the Web, mobile devices, desktops, and print publishing—without the need for any additional tools. “We are thrilled to have EContent recognize MadCap Flare as a leading product and promising solution for today's digital content industry,” said MadCap Founder and CEO Anthony Olivier. “From the start, we have focused on establishing a new standard for technical communications software that addresses the many ways users obtain their information—from guides delivered as print documents and e-books to completely responsive dynamic, interactive content accessed via computers, the Web, and mobile devices. The recognition from EContent further validates our ongoing commitment to delivering on this vision.” To view the full list of EContent Magazine's Trendsetting Products of 2014, visit: http://www.econtentmag.com/Articles/Editorial/
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LeaseTeam Uses the MadPak Technical Communications Suite for Agile Delivery of Software Documentation Platform, WebHelp and Integrated Application HelpNew Case Study Examines How LeaseTeam Provides Help in Multiple Formats With Intuitive Graphics Created With MadCap Capture From a Single MadCap Flare Project and Ensures Quality with MadCap Analyzer La Jolla, CA, USA — May 1, 2014 — MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio and Microsoft XPS, today announced that it has published a new case study on LeaseTeam, Inc. An innovator in software and business solutions for the equipment finance and leasing industry, LeaseTeam is using the MadPak technical communications suite to deliver software documentation, WebHelp, and Help assets integrated within its software—all from one central project. The full LeaseTeam case study can be viewed at: http://www.madcapsoftware.com/casestudy/LeaseTeam.aspx. LeaseTeam serves more than 250 companies in the equipment finance and leasing industry throughout North America. For 25 years, the company has empowered these businesses with complete, configurable solutions for managing their transaction workflows. When LeaseTeam began an initiative to rewrite its software, the company also embarked on a program to modernize its supporting documentation and Help assets. Today, LeaseTeam uses three products from the MadPak technical communications suite: MadCap Flare, MadCap Analyzer and MadCap Capture. Together, these products enable the company to provide intuitive documentation and Help content that keeps pace with the daily updates to the company’s software offerings. Among the key benefits LeaseTeam has realized: * MadCap Flare’s topic-based authoring and single-source publishing eliminated redundancies in developing and delivering new software documentation, Web-based Help, and Help content integrated within the company’s different software versions. * Conditional tags in MadCap Flare make it easy to generate content for new product builds accurately across different systems and minimize the total Flare project footprint. * MadCap Analyzer helps to ensure that application hyperlinks are working correctly, as well as identify unused images that the LeaseTeam writers can remove. * Seamless integration of MadCap Capture and MadCap Flare makes it easy to add Help graphics that provide an intuitive, visual way to assist users in learning LeaseTeam’s software. "Our primary focus is making sure our users get the most up-to-date software and supporting documentation and Help content for it,” said Pat Frodyma, LeaseTeam vice president of tec
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Top University in Poland and Motorola Solutions Choose MadCap Software to Provide Students with Advanced Technical Writing Tools and Prepare them for the WorkforceLa Jolla, CA, USA and Krakow, Poland — April 22, 2014 — Jagiellonian University and Motorola Solutions have partnered to provide technical writing classes that teach the use of MadCap Flare, the modern future-proof authoring and multi-channel publishing software supporting print, Web, desktop and mobile content. Volunteer educators from Motorola Solutions will use Flare in the Technical Writing course taught in the Institute of English Studies at Jagiellonian University to teach students how to create structured, task-oriented, and interactive end-user content that will allow them to successfully compete in the demanding domain of technical documentation. "We're very excited to include the state-of-the-art software provided by MadCap Software into our teaching curriculum,” said Professor Ewa Willim, head of the Institute of English Studies at Jagiellonian University. “Thanks to MadCap Software, the Technical Writing course offered in the Institute of English Studies in cooperation with Motorola Solutions, Inc., will offer our students a chance to develop skills that are in great demand by employers and will ensure that our alumni are ready to succeed in a contemporary, competitive job market.” “Motorola Solutions has been at the forefront of technical writing society development in Poland for the last eight years,” said Krzysztof Kolczyk, Motorola Solutions EMEA documentation manager. “Our employees have different backgrounds and experiences ranging from building medical equipment to nuclear physics research, and a large part of my team has always included Jagiellonian University alumni. I am truly excited that we can now help these individuals learn technical writing by using one of the best writing programs on the market, MadCap Flare.” “We're honored that Jagiellonian University and Motorola Solutions have chosen to teach the use of MadCap Flare as part of their technical writing curriculum, which reflects our shared commitment to developing the next generation of technical communication experts," said Anthony Olivier, MadCap founder and CEO. "MadCap products are recognized and used worldwide, and proficiency with MadCap Flare ensures that students have a competitive advantage in the workforce.” About MadCap Scholar Program The MadCap Scholar Program offers special discounts on MadCap's state-of-the-art technical communications software to help students, educators and universities gain access to industry-standard tools that support technical writing and documentation best practices. They includ
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The Purdue School of Engineering and Technology at IUPUI Selects MadCap Software to Teach Best Practices in Technical WritingCourse Prepares Students for Successful Careers in Technical Communication La Jolla, CA, USA and Indianapolis, IN — March 27, 2014 —The Purdue School of Engineering and Technology at Indiana University-Purdue University Indianapolis (IUPUI) has chosen MadCap software as one of its “Tools for Technical Communication” in a course designed to offer students the expertise needed to gain a competitive advantage in the workforce. The school is using MadCap Flare—the modern, future-proof authoring and multi-channel publishing software that supports print, Web, desktop and mobile—to provide students with one of the most advanced authoring and publishing solutions available today. By using MadCap Flare, students are gaining experience in the modern techniques and software used by thousands of companies worldwide. "We’re excited to use MadCap Flare and give our students the opportunity to learn and use current software tools from the field," said Corinne Renguette, Ph.D., program director and assistant professor in Technical Communication at the school. "Using Flare will help them become familiar with the concepts of single-sourcing and topic-based authoring before they graduate, preparing them for careers in technical communication.” The school offers both a bachelor of science degree in Technical Communication and a certificate in Technical Communication as part of its Leadership and Communication curriculum. Focusing on practical, real-world, industry-relevant learning experiences, the program will include MadCap Flare in its “Tools for Technical Communication” course. “We are thrilled to partner with The Purdue School of Engineering and Technology and help students develop their technical writing practices," said Anthony Olivier, MadCap founder and CEO. "This is another great opportunity to share the real-world insights of the global MadCap user community and empower students with skills that will give them a competitive edge when they join the workforce.” About Purdue School of Engineering and Technology The Purdue School of Engineering and Technology, located in Indianapolis on the campus of Indiana University-Purdue University Indianapolis (IUPUI), offers undergraduate and graduate programs that prepare students for careers in industry. The school is one of the largest degree-granting schools at IUPUI, with an enrollment of approximately 2,500 students. All degrees are awarded by Purdue University, with the exception of those awarded through the Department of Music & Arts Technology. About Indi
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Acrolinx and MadCap Software Announce Partnership and Product IntegrationLaunch of Acrolinx for MadCap Flare Empowers Authors to Optimize Content for Tone of Voice, Readability, Findability, and More Santa Clara, California and La Jolla, California — March 25, 2014 — Acrolinx and MadCap Software announced today that the two companies have partnered to integrate their software. The combination helps writers not only create technical content, such as manuals, knowledge bases, and online help systems, but also optimize it for consistency, grammar, terminology, and tone of voice. Writers with access to both products can use MadCap Flare to create their content and Acrolinx to improve it. The writer activates Acrolinx within the Flare user interface, which triggers Acrolinx to analyze the content, return a scorecard of the results, and guide the writer to make improvements. The result is content that is more findable, readable, and engaging. Mutual customers now have access to the power of Acrolinx to analyze their technical content against corporate standards for style, tone of voice, and terminology; guide writers to improve their content; and deliver analytics that show their results,” said Francis Novak, VP of Product Management. “This is a big and exciting step forward.” “We are seeing a rapid rise in the global adoption of our MadCap Flare software for single-source publishing of a range of technical, corporate and marketing content—in print and on the Web, desktops, and mobile devices,” said MadCap Founder and CEO Anthony Olivier. “The partnership with Acrolinx and integration of our software extend our commitment to delivering software that empowers our customers to deliver superior content to their users.” Acrolinx will present its integration with MadCap Flare at the MadWorld 2014 conference in San Diego on April 15 as well as with a webinar on April 23. To use MadCap Flare and Acrolinx together, customers must deploy the latest release of each product: Acrolinx 4.0 and Flare 10.0. Both product releases are available today. To complete the installation, customers must obtain the integration module from Acrolinx. Tom Aldous, Acrolinx’s SVP of Global Operations, said, “The combination of MadCap and Acrolinx helps our joint customers quickly create great technical communications such as online help systems, with the goal of delivering content that users will find more consistent and understandable. MadCap Flare makes it easy to create reusable multi-channel technical content, and Acrolinx helps make that content even better.” About Acrolinx Acrolinx technolo