Good question. On the one hand, I wish we could have lost on-the-truck-off-the-truck-repeat activities. On the other I had first hand experience of why they happen, and how hard it is to stop them. :sigh: It was a big old army, full of people who were not outstanding at what they did. Not incompetent (mostly), but at least 50% were always below average. And they were the ones who got the suck jobs that held everyone else up. It took a while, but I've gotten OK with pissing off people who can't see something for what it is. :-D
Opacity, the new Transparency.