The last place I contracted for, when I got a new computer, a support technician was sent to install Vis Studio, SqlServer, and Expression. He was 19 or 20 and the nephew of the head of IT. He brought all the CDs handed them to me and then proceeded to sit right outside my cube and watch me install them. That way, he confided, it was a win-win. I knew how to install the disks; he'd be able to bring them back as soon as i was through with them; and nobody could send him out on another call until then.
“The fact that some geniuses were laughed at does not imply that all who are laughed at are geniuses. They laughed at Columbus, they laughed at Fulton, they laughed at the Wright Brothers. But they also laughed at Bozo the Clown.” ~ Carl Sagan